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How do I change my password?

The procedure for changing your password is the same as for when you have forgotten it.  At the top right hand corner of the screen you will find a blue login box.  Click on the link in the box that says “Can’t access my account.”  (You will have to log out first if you are logged in.)  Fill in your email address in the section headed “Forgot Your Password” and click on “submit”.

You will be asked to fill a “token” into a box.  This is a string of letters and numbers which will be sent to your email address.  Copy and paste this token into the box.  (If your email address is different from your username, be careful to type your username into the other box, not your email address.)

You will then be asked to choose your new password.  Please enter your new password in both boxes, making sure it is exactly the same each time.  Click “submit”, and you will be able to use your new password to log in.

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The Scottish Federation of Housing Associations Limited