COVID-19 Briefings
SHRG guide for members*
The Social Housing Resilience Group has produced a guide to help our members restart services which have been paused due to coronavirus (Covid-19):
SFHA briefing notes for members*
SFHA has produced briefing notes to help our members through the COVID-19 crisis – click on the specific area of work below to go directly to that section:
The SFHA team will update the briefings as circumstances change and more information becomes available. These briefings are based on what our members are telling us they want from us. If you would like a new briefing or have any feedback on the published briefings, please contact enquiries@sfha.co.uk.
*Please check this page regularly as briefings will be continuously updated.
This guide covers the following topics:
- the re-opening of housing offices
- the resumption of services delivered to tenants in their homes.
Version 2 updated on 22 June covers:
- Update to office re-opening example route map (p5)
- Inclusion of update to Phase 2 guidance (p17)
- Update to guidance for construction industry and link to re-start plan added (p17)
- Update to tenant services example route map (p19)
- CICV Forum links added (p20)
View onscreen below, or you can use the icon in the right hand corner to make the briefing full screen.
Download the PDF version by clicking here.
Last updated 22 June 2020
This briefing covers the following topics:
- Changes to Timescales Repealed
- Key Points to Remember
- Further Information
- Template letters
View onscreen below, or you can use the icon in the right hand corner to make the briefing full screen.
Download the PDF version by clicking here or the FOI letter word template clicking here.
Last updated 22 June 2020
This briefing covers the following topics:
- Managing Staff
- Employer’s Duties
- Key Workers
- Other Staff
- COVID-19 Texting for Staff
- Managing Essential Services
- Regulation and Current Restrictions
- Tenant Support
- Tenant Services
- Allocations
- Multi-storey and High-density Flats
- Recording Service Disruption
- Supporting Social Distancing
- Appendix
- Communication Templates
- Key Worker Framework
- Sample Telephone Questionnaire
- Indicative Contactless Letting Protocol
- Useful Links
View onscreen below, or you can use the icon in the right hand corner to make the briefing full screen.
Last updated 10 June 2020
Practical Governance Advice
This briefing covers the following topics:
- Annual General Meetings (AGMs)
- Governing Body Meetings
- Business Continuity
- Legal/Regulatory Obligations
- Business Continuity Update Template
- AGM Frequently Asked Questions
View onscreen below, or you can use the icon in the right hand corner to make the briefing full screen.
Download the PDF version by clicking here or the business continuity word template clicking here.
Last updated 8 June 2020
Health and Safety
This briefing covers the following topics:
- Health Protection Scotland advice
- Personal protective equipment (PPE)
- Safe access to property – carrying out checks and repairs, including gas safety
- Essential visits – engaging with tenants
- Close cleaning
- When to deep clean a property
- Tenant safety in communal areas
- Fire safety
- Housing support services
View onscreen below, or you can use the icon in the right hand corner to make the briefing full screen.
Download the PDF version by clicking here.
Last updated 4 June 2020
This briefing covers the following topics:
- Care and support guidance
- Social or community care and residential settings (including home visits)
- Covid-19 testing
- Personal protective equipment (PPE)
- Self-directed support
- Telecare service continuity
- Tackling domestic abuse
- Guidance for staff in non-healthcare settings
- Shielding support and contacts
- Clinical guidance – care at home, housing support and sheltered housing
- Guidance for first responders
- Latest COVID-19 care and support news
- National well-being hub for people working in health and social care
- Connecting Scotland
- Dealing with additional Covid-19 related costs
- Increasing the hourly rate for social care/housing support
- Health board staff to work in the community
- Home fire safety visits
- Previously reported COVID-19 care and support news
- Tenant support
- Further information and useful links
- Key worker letter template
View onscreen below, or you can use the icon in the right hand corner to make the briefing full screen.
Download the PDF version by clicking here.
Last updated 19 May 2020
This briefing covers the following topics:
- Our asks of lenders
- Concerns raised with Scottish Government
- Submission date changes and flexibilities requested of Scottish Housing Regulator
- SHR guidance for boards on AGMs, audited accounts etc.
- New SHR monthly return
- SFHA data collection
- Assumptions for scenario planning
- Government support available to housing associations
- Furloughing
- Changes to off-payroll working rules – IR35
- SFHA rents position
View onscreen below, or you can use the icon in the right hand corner to make the briefing full screen.
Download the PDF version by clicking here.
Last updated 27 April 2020
This briefing covers the following topics:
- Emergency help for those worst affected by coronavirus
- Provision of food and medicine within communities
- Tenant wellbeing calls
- Communication methods
- Funding
- Wider community services
- Resources
View onscreen below, or you can use the icon in the right hand corner to make the briefing full screen.
Last updated 16 April 2020
This briefing covers the following topics:
- Scottish Secure Tenancies
- Short Scottish Secure Tenancies
- Private Residential Tenancies (Mid-Market Rent)
- Errors in notices
- Scottish Courts and Tribunals Service
- Duration, Amendments and Reporting Requirements
View onscreen below, or you can use the icon in the right hand corner to make the briefing full screen.
Last updated 9 April 2020
This briefing covers the following topics:
- Scottish Government advice on staying at home
- Effects of social isolation
- Tools to combat isolation
- Supporting the vulnerable
- Housing association services
- Wider business services
- SFHA actions
View onscreen below, or you can use the icon in the right hand corner to make the briefing full screen.
Last updated 3 April 2020
This briefing covers the following topics:
- Key points for individuals
- Key points for businesses
- Scottish Government intervention
- Support from the energy industry
- Useful links and sources of support
View onscreen below, or you can use the icon in the right hand corner to make the briefing full screen.
Download the PDF version by clicking here.
Last updated 31 March 2020
