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COVID-19 Briefings

SFHA briefing notes for members* 

SFHA has produced briefing notes to help our members through the COVID-19 crisis: 

  • Service delivery – published 23 March 2020, current version published 19 May 2020
  • Health and safety – published 25 March 2020, current version published 21 April 2020
  • Practical governance advice – published 26 March 2020
  • Care and support – published 27 March 2020, current version published 19 May 2020
  • Social Security and Universal Credit – published 31 March 2020
  • Freedom of Information – published 30 March 2020, current version published 9 April 2020
  • Combating Isolation – published 3 April 2020
  • The Coronavirus (Scotland) Act: Extension of Notice Periods – published 9 April 2020
  • Humanitarian Community Resillience – published 16 April 2020
  • Finance – published 27 April 2020

The SFHA team will update the briefings as circumstances change and more information becomes available. These briefings are based on what our members are telling us they want from us. If you would like a new briefing or have any feedback on the published briefings, please contact enquiries@sfha.co.uk.

*Please check this page regularly as briefings will be continuously updated.


Care and Support

This briefing covers the following topics: 

  • Care and support guidance
    • Social or community care and residential settings (including home visits)
    • Covid-19 testing
    • Personal protective equipment (PPE)
    • Self-directed support
    • Telecare service continuity
    • Tackling domestic abuse
    • Guidance for staff in non-healthcare settings
    • Shielding support and contacts
    • Clinical guidance – care at home, housing support and sheltered housing
    • Guidance for first responders
  •  Latest COVID-19 care and support news
    • National well-being hub for people working in health and social care
    • Connecting Scotland
    • Dealing with additional Covid-19 related costs
    • Increasing the hourly rate for social care/housing support
    • Health board staff to work in the community
    • Home fire safety visits
  • Previously reported COVID-19 care and support news
  • Tenant support
  • Further information and useful links
  • Key worker letter template

View onscreen below, or you can use the icon in the right hand corner to make the briefing full screen.

Download the PDF version by clicking here.

Last updated 19 May 2020


Service Delivery

This briefing covers the following topics:

  • Managing Staff
    • Employer’s Duties
    • Key Workers
    • Other Staff
    • COVID-19 Texting for Staff
  • Managing Essential Services
    • Regulation and Current Restrictions
    • Tenant Support
    • Tenant Services
    • Allocations
    • Recording Service Disruption
  • Supporting Social Distancing
  • Appendix
    • Communication Templates
    • Key Worker Framework
    • Sample Telephone Questionnaire
    • Indicative Contactless Letting Protocol
    • Useful Links

View onscreen below, or you can use the icon in the right hand corner to make the briefing full screen.

Download the pdf by clicking here.

Last updated 19 May 2020 


Finance

This briefing covers the following topics: 

  • Our asks of lenders
  • Concerns raised with Scottish Government
  • Submission date changes and flexibilities requested of Scottish Housing Regulator
  • SHR guidance for boards on AGMs, audited accounts etc.
  • New SHR monthly return
  • SFHA data collection
  • Assumptions for scenario planning
  • Government support available to housing associations
  • Furloughing
  • Changes to off-payroll working rules – IR35
  • SFHA rents position

View onscreen below, or you can use the icon in the right hand corner to make the briefing full screen.

Download the PDF version by clicking here.

Last updated 27 April 2020


Health and Safety

This briefing covers the following topics:

  • Health Protection Scotland advice
  • Personal protective equipment (PPE)
  • Safe access to property – carrying out checks and repairs, including gas safety
  • Essential visits – engaging with tenants
  • Close cleaning
  • When to deep clean a property
  • Tenant safety in communal areas
  • Fire safety
  • Housing support services

View onscreen below, or you can use the icon in the right hand corner to make the briefing full screen.

Download the PDF version by clicking here.

Last updated 21 April 2020


 

Humanitarian Community Resillience

This briefing covers the following topics:

  • Emergency help for those worst affected by coronavirus
  • Provision of food and medicine within communities
  • Tenant wellbeing calls
  • Communication methods
  • Funding
  • Wider community services
  • Resources

View onscreen below, or you can use the icon in the right hand corner to make the briefing full screen.

Download the pdf by clicking here.

Last updated 16 April 2020 


The Coronavirus (Scotland) Act: Extension of Notice Periods

This briefing covers the following topics:

  • Scottish Secure Tenancies
  • Short Scottish Secure Tenancies
  • Private Residential Tenancies (Mid-Market Rent)
  • Errors in notices
  • Scottish Courts and Tribunals Service
  • Duration, Amendments and Reporting Requirements

View onscreen below, or you can use the icon in the right hand corner to make the briefing full screen.

Download the pdf by clicking here.

Last updated 9 April 2020 


Freedom of Information

This briefing covers the following topics:

  • Changes to Timescales
  • Further Information
  • Template letter – when timeframes for FOI/EIR requests cannot be met due to Covid-19 situation

View onscreen below, or you can use the icon in the right hand corner to make the briefing full screen.

Download the PDF version by clicking here or the FOI letter word template clicking here.

Last updated 9 April 2020


Combating Isolation

This briefing covers the following topics:

  • Scottish Government advice on staying at home
  • Effects of social isolation
  • Tools to combat isolation
  • Supporting the vulnerable
  • Housing association services
  • Wider business services
  • SFHA actions

View onscreen below, or you can use the icon in the right hand corner to make the briefing full screen.

Download the pdf by clicking here.

Last updated 3 April 2020 


Social Security and Universal Credit

This briefing covers the following topics:

  • Key points for individuals
  • Key points for businesses
  • Scottish Government intervention
  • Support from the energy industry
  • Useful links and sources of support

View onscreen below, or you can use the icon in the right hand corner to make the briefing full screen.

Download the PDF version by clicking here.

Last updated 31 March 2020


Practical Governance Advice

This briefing covers the following topics:

  • Governing body meetings
  • Business continuity
  • Legal/regulatory obligations
  • Business continuity update template

View onscreen below, or you can use the icon in the right hand corner to make the briefing full screen.

Download the PDF version by clicking here or the business continuity word template clicking here.

Last updated 26 March 2020


 

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