Tick icon
I am the notification bar, pleased to meet you.
Close close icon

Data Protection and Privacy Policy

1. Data Protection and Privacy

SFHA shall mean the Scottish Federation of Housing Associations. 
This privacy policy applies to any information acquired by and/or provided to the SFHA including but not limited to:

  • Information provided through use of the Website
  • Information provided during the course of orders, transactions and bookings
  • Information provided through enquiries or by the completion of any request and or invitation for information
  • The SFHA recognises that your privacy is important to you. The information you submit to the SFHA will be kept confidential and secure once received. The information will be processed by the SFHA or on its behalf under strictly regulated conditions in accordance with the provisions of the Data Protection laws and General Data Protection Regulation.

2. Standards

The SFHA strives to maintain the highest standards of decency, fairness and integrity in all our operations. Likewise, we are dedicated to protecting our customers', consumers' and online visitors' privacy on our website.

3. Personal Information

Any personal information provided by you or obtained from other sources by the SFHA will only be used for the purposes outlined in our Fair Processing Notice which is provided to you at the outset of us collecting and processing your personal information. 

Where we require your consent to process your personal information, we shall seek to obtain written consent from you.

We may from time to time disclose personal information to third parties, and details of when we may do so is outlined within the Fair Processing Notice.  In the event that we contract with a third party to process personal information on our behalf, we will require to enter in to a contract with them to regulate that processing.

4. Record Keeping

The SFHA will take reasonable steps to create an accurate record of any personal data you have submitted. However, the SFHA does not assume responsibility for confirming the ongoing accuracy of your personal data. You can update your personal data by contacting us on 0141 332 8113. Please note that it can take up to five working days for the changes to come into effect. 
If you wish to change your mailing preferences or opt-out of specific marketing communications sent from the SFHA you may notify us by clicking here and completing the notification form. Alternatively you may contact us on 0141 332 8113. It may take up to five working days for the changes to come into effect. Please note that this will not alter your current email subscription preferences.

5. Use of Cookies and Web Beacons

We may use cookies to help you personalise your online experience. Cookies are identifiers that are transferred to your computer's hard drive through your Web browser to enable our systems to recognize your browser. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize the sites pages, or register with any of our site's services, a cookie enables (website/company name) to recall your specific information on subsequent visits.

You have the ability to accept or decline cookies by modifying your Web browser; however, if you choose to decline cookies, you may not be able to fully experience the interactive features of the site.

A web beacon is a transparent image file used to monitor your journey around a single website or collection of sites. They are also referred to as web bugs and are commonly used by sites that hire third-party services to monitor traffic. They may be used in association with cookies to understand how visitors interact with the pages and content on the pages of a web site.

We may serve third-party advertisements that use cookies and web beacons in the course of ads being served on our web site to ascertain how many times you've seen an advertisement. No personally identifiable information you give us is provided to them for cookie or web beacon use, so they cannot personally identify you with that information on our web site.

6. Changes to Policy

Any modifications to the privacy practices of the SFHA will be reflected first within this area of our website (www.sfha.co.uk/...). If there is a material change to our privacy practices the SFHA will indicate on this site that the SFHA's privacy practices have changed, and make the necessary amendments to the current privacy policy. If the SFHA considers using the information collected from you in a manner materially different from that stated at the time of collection, the SFHA will send written notice by email of the change. 

By disclosing personal information to the SFHA you consent to the collection, storage and processing of information in the manner described in this policy. Please note that your continued use of the SFHA website and/or products and services constitutes your agreement to any changes to this policy and the website terms and conditions of use.

7. Children's Online Privacy Protection Act

This website is directed to adults; it is not directed to children under the age of 13. We operate our site in compliance with the Children's Online Privacy Protection Act, and will not knowingly collect or use personal information from anyone under 13 years of age.

8. Non-Personal Information

In some cases, we may collect information about you that is not personally identifiable. We use this information, which does not identify individual users, to analyse trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole. The information collected is used solely for internal review and not shared with other organisations for commercial purposes.


Inclusive Living Toolkit

Help the housing sector future-proof homes with SFHA's new toolkit


SFHA Live! Finance Virtual Conference

10 and 11 November 2020 – Book now


At SFHA, our members matter

Update your details, areas of interest and expertise



Book now to attend our online AGM on 23 September 2020.


The Impact of Social Housing Report

The economic, social, health and wellbeing impacts of social housing


Affordable Housing Need in Scotland Post-2021

Read the report – delivering 53,000 affordable homes will kick-start Scotland’s economic recovery


Open Space

Share good practice, test new ideas and find solutions through Open Space


Housing Scotland Special Edition

Coronavirus focus: a look back on lockdown


COVID-19 Briefings

Regularly updated to provide the latest advice on the COVID-19 response


Guides to Restarting Services

Guides available covering the re-opening of housing offices, the resumption of services delivered to tenants in their homes and the provision of sheltered housing services.


The Housing Impact Manifesto

Introducing a manifesto by SFHA, our members and partners...


Partnership to support and fund innovation in green design

SFHA are working in partnership with Scottish Natural Heritage, Architecture and Design Scotland and Scottish Government


Home Contents Insurance Scheme for members

An affordable insurance scheme for your tenants

Nuaire Half Leaderboard Advert
SDM half banner advert

Want to advertise your jobs and tenders?

Data and Information Architect

Glasgow or Edinburgh | Bield Housing & Care £32,698 - £35,159

7 day(s) left

Technology Project Manager

Glasgow or Edinburgh | Bield Housing & Care £40,053 - £43,749

7 day(s) left

Design, Supply and Installation of Permanent and Temporary Modular Buildings

Scotland Wide | Scottish Procurement Alliance (SPA)

12pm on the 10th November 2020

Supply and Installation of Communal Doors, Entrance Doors, and Associated Products

Scotland Wide | Scottish Procurement Alliance (SPA)

12pm on the 27th October 2020

Internal Audit, Expressions of Interest

Scotland Wide | Charing Cross Housing Association

Noon on the 30th October 2020

Url has been copied