What do you think of the innovation hub? Rate it and let us know if you have any other ideas that we should be developing.
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As Digital and Design Lead at SFHA I want to work in a creative and innovative way to provide better services for our members, being involved in the innovation community puts me at the heart of that.
Working within a rural area I am involved within the innovation community to identify opportunities to develop, learn and explore where digital technology can allow us to improve engagement with our tenants better, and offer convenient access to our services.
Digital technology and processes have the power to unlock huge potential for managing housing stock – building on our experience in the sector, we are excited to drive forward the benefits of digital innovation with SFHA and their members.
It’s an opportunity for us to learn from the abundance of talent across our sector, looking at the customer experience and evolving our services to exceed the expectations of what can be achieved. It’s an exciting and vibrant platform to be a part of.
A brilliant way to collaborate with colleagues across the sector, learn from others and share knowledge. Always looking to automate transactional processes where we can to free up staff to do value work.
Digital enthusiast with a keen interest in making innovative changes within the Social Housing sector ensuring that our tenants experience the best possible services online now and in the future.
I am particularly passionate about rent affordability, community engagement and sustainability. Recent projects we have delivered at Melville to fulfil these aims include re-purposing carpet tiles from office refurbishments into our homes, and developing a co-housing model of housing provision.
I am involved because I am passionate about improving data quality in asset management. The lack of good quality comparable data across the sector is I believe the “elephant in the room” and the Hub can help expose it.
I am delighted to be part of the innovation community and get to share the great ideas in evidence across the housing network.
Scottish Social Housing Sector currently collates meaningful data of what’s important to our communities – innovative approaches will provide a platform to consistently channel that data to deliver welcomed social value and meaningful outcomes for our tenants. I’m all in.
The adoption of innovative construction techniques has been central to our work over the past 40 years, delivering warm and healthy homes for our clients across the country and assisting in the formation of sustainable and resilient communities.
I have a passionate belief in people’s ability to embrace change for development. I am involved in the Innovation Community to support development across the Housing and Property industry and drive best practice with new and different thinking to achieve better outcomes for all our customers.
Blackwood is leading the movement for independent living through their #ImIn Neighbourhoods for Independent Living Model. Working collaboratively with stakeholders to create inclusive connected communities for Scotland’s future.
I am motivated to support disconnected social housing tenants access and use the internet to get the same benefits as many other sectors of the country. By doing so, together, we should reduce social isolation and help people to live independently at home for longer.
Passionate about how digital innovation can improve health and wellbeing outcomes for tenants & slicker ways to deliver quality services by housing providers. Sharing, learning and collaborating is definitely the way to upscale the use of technology as an enabler across the housing sector.
Excellent way to share knowledge across the sector. The aim to provide outstanding services to my customers and customers across the sector is what drives me. The digital era is upon us and the potential to change peoples lives through technology is something that must be fully embraced.
The Sustainability of Social Housing is a massive challenge. Adapting to Climate Change and, where possible, mitigating any impacts must be a top priority for Housing Associations. Future proof planning and innovative solutions are vital if we are to provide suitable housing now and in the future.
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Please complete this form and we will be in touch with information on how you can become invloved in the Innovation and Future Thinking programe and community
SFHA’s Innovation and Future Thinking programme brings our members and other stakeholders together to collaboratively develop new ideas and solutions for the future. Our purpose is a collective ambition to broaden and strengthen the sector’s contribution to social justice and inclusive growth.
The programme aims to be:
Inspirational – incorporating international and ‘out of sector’ inputs to promote radical thinking and fresh approaches
Customer focused – using design-led approaches which put people at the centre
Evidence-led – building ideas and solutions based on robust research and insight
Sustainable – developing capacity for the housing sector to continue to innovate on an on-going basis.
We have three key streams of work within the programme:
Home of the Future
Innovation in design, construction and maintenance will deliver improved quality and services andimportantly maintain affordable rents. The home of the future will be designed around the individual understanding the needs and desires and implement into development and property services.
Our Aim: To influence the housing sector to future proof homes by working with the construction sector and its customers, hence reducing isolation, boosting connectivity, centralising adaptations,ensuring “a place for everyone” and providing great homes for all.
Service Transformation
Digital technology and culture improvement will aid how housing associations are transforming andevolving. Encouraging staff development to construct a more agile and dynamic team, be more responsive to customers' needs can strengthen user experience. Digital change will transform the landscape of communication, operations and data.
Our Aim: To demonstrate that understanding how customers and users experience services is key too creating and delivering best practice through involving residents in the service design and decision-making process. Support and motivate organisations transforming services to digital approaches to ensure value, efficiency and effectiveness.
Tackling Poverty and Demonstrating Impact
Housing associations strive to support the lives of, and where needed build resilience in, residents and the communities that they serve. We, as a sector, can join forces to provide the protection, careand opportunity to evade the hardship faced by many.
Our Aim: To showcase and provide tools and resources to measure the social housing sectorsimpact and use this to influence future plans and business strategies, and to secure new or continued funding and investment. . Work with the sector to improve services to enable increasedphysical, mental and financial wellbeing in communities
What do you think of the innovation hub? Rate it and let us know if you have any other ideas that we should be developing.
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