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Recruiter Information

Fyne Homes Ltd Logo

Fyne Homes Ltd
81 Victoria Street
Rothesay
Isle of Bute

Tel for applications - 0345 6077117

Email for applications - postmaster@fynehomes.co.uk

Contact for applications - Lyn Haemmerle

www.fynehomes.org.uk

Housing Officer (part time)

Campbeltown | Fyne Homes Ltd
£25,260 - £31,575

Closing date

10th February 2020, at Noon

Salary and Employment Details

PART TIME 16 HOURS PER WEEK
Salary £25,260.00 pro rata
The hours for this role are as follows;
• 16 hours per week – over 4 days (including Monday and Friday – other days to be
confirmed)
• Working hours 1pm to 5pm

Closing Date: Noon Monday 10th February 2020
Interview Date: Wednesday 19th February 2020

Job Description

Are you enthusiastic and motivated to make a positive difference?

If so, we have a fantastic opportunity available for the right person to join our team in Campbeltown. If you have the skills, knowledge and experience to be successful in this key, front line role, working directly with our customers then we want to hear from you.

Fyne Homes Ltd is a charitable, community based Registered Social Landlord owning and managing more than 1500 homes in Bute, Cowal, Mid-Argyll and Kintyre. Fyne Homes is also a registered Property Factor providing factoring services to around 400 homes and has active development and capital investment programmes.

Reporting to the Housing Team Leader, the post holder will be responsible for providing an effective housing management service in Campbeltown, including responsibility for tenancy sustainment, proactive arrears and estate management and the efficient management of void properties.

The successful candidate will investigate and resolve reports or breaches of tenancy conditions including complaints of anti-social behaviour; assist in implementing the Tenant Participation strategy; have shared responsibility for general day to day running of Fyne Homes’ office in Campbeltown, and build effective partnerships with tenant and other customers, partners and suppliers to foster good working relationships and a customer centric approach to service delivery.

It is desirable that applicants either hold or are studying towards a relevant professional qualification. Applicants should have a good knowledge of the social housing sector including housing practice & procedures, Scottish Housing Law and be conversant with the SSHC and SHR Framework.

To be considered you must have front line customer service experience, good communication skills, and an ability to proactively manage priorities and workload with minimum supervision.

Notes

For more information and an application pack call us on 0345 607 7117 or visit our website. www.fynehomes.org.uk

Fyne Homes believes in promoting equality and diversity and is a member of the Living Wage Foundation and is Disability Confident Committed

Registered Scottish Charity number SC0009152

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