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Recruiter Information

Lochaber Housing Association Logo

Lochaber Housing Association
101 High Street
Fort William

Tel for applications - 01397 709242

Email for applications - recruitment@lochaberhousing.org.uk

Contact for applications - Jenny MacKay

www.lochaberhousing.org.uk

Housing Officer

Highlands | Lochaber Housing Association
£33,375 - £36,648

Closing date

1st June 2020, at Noon

Salary and Employment Details

EVH Grade 7 - £33,375 - £36,648

Contract: Permanent

Hours of Work: 35 Hours a Week - Monday to Friday 9 – 5

Place of Work: 101 High Street, Fort William
Annual Leave: 31 days per annum
Public Holidays: 9 days per annum
Pension: Details available on request

Job Description

  • Allocating and managing LHA’s and partners’ rented properties efficiently in accordance with agreed policies
  • Allocating and managing LHA’s shared ownership properties efficiently and in accordance with agreed policies
  • Ensuring that tenants’ obligations are understood, met and enforced
  • Ensuring the provision of an efficient and effective rent collection and arrears management service
  • Engaging with tenants to ensure that LHA’s strategy and service delivery are informed by their needs and preferences
  • Ensuring that tenants are supported effectively to sustain their tenancies by liaison, where appropriate, with statutory and voluntary agencies and partners
  • Liaising with the asset management team to ensure the best and most efficient use of LHA’s properties
  • Ensuring the Modern Apprentices are supported and supervised effectively to meet their objectives
  • Contributing financial and other performance information to enable regular reporting
  • Contributing to the provision of an effective enquiry service
  • Maintaining current and comprehensive knowledge of housing policy and practice

Notes

We have made adjustments to our normal recruitment process due to the current coronavirus (COVID-19) outbreak.

The interviews will take place via Microsoft Teams video calling software.

If you are shortlisted for interview, we will provide you with guidance on how to access the interview and what to expect

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