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Recruiter Information

Ayrshire Housing Logo

Ayrshire Housing
119 Main Street

Tel for applications - 01292 880120

Email for applications - k.broadfoot@ayrshirehousing.org.uk

Contact for applications - Kirsty Broadfoot


Part Time Housing Officer, Maternity Cover

Ayr | Ayrshire Housing
£33,375 - £36,648

Closing date

13th July 2020, at Close of business

Salary and Employment Details

Part Time Housing Officer (Maternity Cover)
£33,375 to £36,648 (EVH Grade 7 - PA22 - PA25)
Pro-rata - 17.5 hours per week

Ayrshire Housing is a charitable company with Registered Social Landlord Status based in Ayr. The organisation has a stock of approximately 1,500 houses.

We are looking to recruit an enthusiastic, committed and knowledgeable Housing Officer to provide effective housing management services across a range of activities including rent arrears management, allocations and estates and tenancy management.

The post is a temporary one to cover the post of a current Part-time Housing Officer who will be carrying out the role of a full-time Housing Officer during a period of maternity leave.

You will have:

 Sound knowledge of current housing related issues
 Demonstrable knowledge and understanding of impact of welfare reforms and introduction of Universal Credit on association’s tenants
 A relevant qualification
 Previous experience of providing generic housing management services to tenants

EVH Conditions of Service, flexible working hours, Essential Car Users Allowance, a final salary pension scheme and an attractive and pleasant working environment are offered. Ayrshire Housing is committed to the promotion of equal opportunities.

The post will be based in Ayrshire Housing’s office in Ayr.

Job Description

The post-holder is responsible for carrying out a full range of housing management duties with the minimum of supervision. The aim is to provide the organisation’s tenants and other users with the highest possible standard of service.

The post-holder will be expected to support the development of the organisation’s housing management policies and procedures, and attend evening internal and tenant meetings when required.

In particular, the post-holder will carry out a range of duties in the following areas:

• Manage and monitor rental income.
• Arrears control including pursuing Court action.
• Liaise with local authority Benefit Services and the DWP to ensure that
benefit and Universal Credit is processed quickly.
• Responding to complaints from service users.
• Management of Tenancy Agreements.
• Manage and monitor any estate management matters including
neighbour disputes and antisocial behaviour.
• Allocation of properties in accordance with the organisation’s policy.
• Preparation of appropriate performance monitoring reports.
• Factoring duties in mixed tenure estates.
• Assisting with general repairs and void processes where required.
• Developing work in relation to tenant participation.
• Prepare Board reports and attend meetings if required.


Email k.broadfoot@ayrshirehousing.org.uk or contact Kirsty Broadfoot on 01292 880120 for applications.

Please visit our website for more information.

Closing Date: Monday 13th July 2020
Interviews will be held via MS Teams on Friday 17th July 2020

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