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Recruiter Information

Port of Leith Housing Association Ltd Logo

Port of Leith Housing Association Ltd
108 Constitution Street

0131 554 0403

Contact for applications - Alison Petretti


Communications & Customer Engagement Officer

Leith | Port of Leith Housing Association Ltd
£29,338 - £32,599

Closing date

18th January 2019, at 5pm

Salary and Employment Details

Communications & Customer Engagement Officer
Grade 6: £29,338 - £32,599 (depending on skills and experience)
35 hours per week
Based in Leith area of Edinburgh

For the past 40 years Port of Leith HA has been actively providing high quality affordable housing and promoting the ongoing regeneration of Leith and neighbouring communities in North Edinburgh.  Our ambition is “to make Leith the best place to be”.  We have an exciting new build programme of approximately 850 units over the next 5 years, including a Passivhaus development and 400 new homes at Granton Harbour.

Job Description

Would you like to help us to make Leith an even better place for people to live, visit and do business?

We are looking for an excellent communicator with strong influencing and digital skills to help shape how we communicate and engage with a wide audience of internal and external customers, including the media.

Working as part of a small and ambitious team, the successful candidate will have the opportunity to strongly influence our communications and customer engagement strategy, working closely with colleagues at all levels across the Port of Leith Housing Association Group and directly with our customers.

A skilled storyteller across print and digital channels, you will also be adept at engaging with our tenants, and other customers, and encouraging them to get involved in shaping our services.

This role will suit individuals who relish managing a varied workload, pay close attention to detail and have a strong track record of consistently meeting deadlines.

You will have 3-5 years’ experience working in a communications role as part of an inhouse or agency team. You will be educated to Degree level or equivalent (SCQF level 9). Holding a professional qualification from the Chartered Institute of Public Relations or the Chartered Institute of Marketing is desirable.


A candidate information pack is available for download here

Completed application forms should be returned to recruitment@polha.co.uk or by post marked “Private and Confidential” to:

Alison Petretti
Corporate Business Co-ordinator
Port of Leith Housing Association Ltd
108 Constitution Street
Edinburgh EH6 6AZ

Applications should be received by 5pm on Friday 18 January 2019. 

We are an Equal Opportunities Employer    A Registered Charity No. SC027945

No Agencies or CVs please