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Tenant Satisfaction Survey 2022

Ayrshire | Ayrshire Housing

Ayrshire Housing Logo

Based in Ayr, Ayrshire Housing owns approximately 1,600 properties.

Ayrshire Housing wishes to conduct a comprehensive Tenant Satisfaction Survey to gauge the views of our tenants about the services offered by the association and to meet the requirements of the Annual Return of the Charter. The survey methodology must comply with the guidance issued by the Scottish Housing Regulator in May 2016 ‘Conducting surveys of tenants and service users: A Guide’.

The association previously commissioned comprehensive Tenant Satisfaction Surveys in, 2013, 2010 and 2007 which were conducted by the completion of postal questionnaires.

In 2016 and 2019 the association carried out its most recent comprehensive tenant satisfaction survey by means of face to face interviews with tenants in their own homes.

The previous reports are available on our website at www.ayrshirehousing.org.uk

Closing date: Friday 22nd July 2022 at Midnight

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