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Utility Aid: Barrhead Housing Association's customer experience

Barrhead Housing Association provides accomodation for general housing and specialised housing in East Renfrewshire.

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By James Ward, Director of Asset Management, Barrhead Housing Association

Before we used Utility Aid, our energy costs would have been looked at randomly and not structured. We really like the way that Utility Aid explained how they would support the association.

Utility Aid managed to source, secure and implement the best value utility contracts for Barrhed Housing Association. They also help provide reports on consumption and performance which we never had access to previously.

Utility Aid has allowed us to have a co-orinated approached to understanding ou costs attached to communal supplies and also identify issues that need to be addressed to improve energy efficiencies. It has saved considerable time for staff having to deal with individual supplies and gathering information on consumption. So, overall a rofessional, reliable and worthwhile service. 

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