SFHA’s Programme Support Co-ordinator, Gemma Connell, discusses why kindness is the foundation of a successful organisation and can help tackle the challenges we face today.
During the Amsterdam International Social Housing Festival on 14 July 2017, the topic of one of the workshops organised by CorpoNet (Network of professionals in digitalisation and innovation in housing, Netherlands) was the annual benchmark on Total Cost of Ownership of IT within Dutch housing associations.