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Freedom of Information and data protection resources for SFHA members

SFHA members have access to a range of resources to help them meet the requirements of Freedom of Information and data protection legislation. These have been developed in conjunction with legal specialists and relevant regulatory bodies, and include: template documentation; written guidance; sources to ring for further advice; and a forum to discuss current issues with peers.


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The following resources are available below:

If you have any queries relating to any of the resources highlighted, please contact Alan Stokes, Policy Lead astokes@sfha.co.uk

GDPR model documentation, guidance notes and FAQs (August 2021)

In 2018, SFHA and GWSF commissioned TC Young to produce guidance and model documentation to assist members in meeting the requirements of the General Data Protection Regulations (GDPR). The guidance has been updated to reflect legislative changes since then, including Freedom of Information, Brexit and the Data Protection Act. More details are available here or you can access the document below:

Click here to download word version 

Open all hours: a template guide to information (August 2019)

All Registered Social Landlords (RSLs) are required to produce a Guide to Information (GTI) detailing where all of the required information under the Scottish Information Commissioner’s (SIC) Model Publication Scheme.  SFHA’s Open all hours publication is available to help SFHA members meet these requirements.

The guidance provides a Template Guide to Information that can be adapted by members as the basis for their own GTI.  This template was developed with the support of the SIC to ensure effective compliance with the MPS - making it an effective tool to achieve and demonstrate compliance with the duty to publish in FOISA. More details are available here or you can access the document below:

Click here to download a word version 

Template FOI documentation and guidance notes

In 2019, SFHA and GWSF commissioned TC Young to produce template letters and guidance to aid members in dealing with FOI requests, Environmental Information Regulation (EIR) requests and Subject Access Requests under Data Protection legislation.  More details about this guidance are available here or you can access the document below:

Click here to download a word version

Other SFHA services

SFHA members can sign up to our FOI/Data Protection Forum.  More details are available here:

SFHA also offers the following services to members:


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