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Home Group supports customers to access fuel support fund

Almost 500 customers across Dundee, Edinburgh and Dumfries and Galloway have been able to benefit from the funding. 

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Home Group has helped customers across Dundee, Edinburgh and Dumfries and Galloway to access a much-needed fuel support fund.

Almost 500 customers across the three regions have benefitted from funding, helping them to reduce debt which can be a huge burden on their physical and mental health. Two hundred of these customers were given an energy saving pack which included a low-energy pressure cooker.

Karen Wolstencroft, Head of Service Delivery, said: “We had previously worked with certain groups on the Winter Fuel Poverty programme and knew we needed to continue to support customers in meeting this area of their lives.

"The funding is being used to target a section of customers who may not have fitted into earlier priority groups – mainly single people, living in some of our older properties. We hope that this one-off payment and the energy saving packs will make a big difference to their lives.”

Home Group Scotland was able to access the funds through the Scottish Government’s Fuel Support Fund with help from its current partnership with Energy Action Scotland.

Home Group also offers a financial assessment to every customer who receives either a payment or an energy saving pack and aims to have these completed over the summer months.

Home Group said that the initial feedback from customers has been "extremely positive" after the first delivery. Housing managers and the Business Support Team delivered 200 packs directly to customers’ doors. 

One customer said: “it felt like Christmas”, while another was delighted with the pressure cooker which will help with a hand condition while another has shared all the recipes he has made.

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