Linstone reveals support provided to tenants during pandemic
“Unprecedented” level of support for housing association’s tenants to combat pandemic.
Linstone Housing has revealed the extent of its support for tenants during the Covid-19 health emergency.
The asociation said it was undertaking “unprecedented measures” and thanked its tenants for their “many acts of kindness which have kept communities going".
And its chief executive also praised Linstone’s “brilliant staff” who have ensured the organisation continues to function as it adapts to a new way of working.
Now, the scale of the effort has been disclosed for the first time as Linstone swung into action to help tenants whose lives, in many cases, have been turned upside down.
Notable among its achievements have been wellbeing calls to every household, undertaken by staff to let tenants know Linstone is still operating and supporting tenants.
Key achievements include:
- Eight-hundred people are in the process of being contacted to check how they are coping since 29 April
- A special task force, the Linstone Covid-19 Response Team, has been set up, and is co-ordinating the association's response to the pandemic
- Linstone has successfully applied for funding from charity Cash for Kids to provide vouchers for children which have now been distributed
- A Linstone emergency fund has provided direct support to at least 24 households.
Linstone Chief Executive Adele Fraser said: “Linstone is keen to convey to our tenants that we are here for them during this unprecedented health emergency, which has literally created turmoil in many lives.
“I want to thank our tenants for their understanding during this difficult time and also our brilliant staff whose efforts are making a real difference to lessen the effects of the emergency.
“We have been made aware of many acts of kindness, throughout our communities, such as people helping their neighbours, in a variety of ways, and we hope they will keep up the good work, while doing so safely. Linstone will certainly be continuing to do our bit.
“Linstone has also been able to direct people, who contact us, to other organisations whose assistance is more appropriate to their needs.”