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Williamsburgh Housing Association reaches out to residents

Williamsburgh Housing Association’s Tenant Disability Benefit Advice and Guidance Project reaches out to residents.

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Since lockdown was put in place, staff of Williamsburgh Housing Association have been routinely contacting older and vulnerable tenants offering advice and support. They ensured they had food, medicines and checked on their welfare.

Lesley Ferrie, Housing Manager, said: “When lockdown was announced, our priority was to ensure that our residents knew that we were still here to provide the best service that we could.”

“It has been an added bonus that we received £34,984 from the Scottish Government’s Benefit Take-Up Fund to allow us to focus on supporting people who have traditionally not applied for benefits, people from seldom-heard groups who may be in particular need of support, and those who may have particular barriers to overcome in applying for benefits.

“The information and assistance will be specifically aimed at those affected by disability. This includes children and young people, additional payments to carers who look after more than one disabled child, and disability assistance for older people.”

Karen Johnstone, Tenancy Support Assistant, said: “I am delighted that we have been awarded this funding. At no time more than now, is it vitally important that we reach out to those who need support.”

Lesley Ferrie added: “We will continue to provide support to our tenants during the Coronavirus Pandemic. 

"We have received so many messages of thanks and appreciation from tenants, and with this funding we will be able to do more."

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