Are YOU Prepared for ARC?
Since the Scottish Government introduced the Social Housing Charter, completing the ARC and demonstrating that a quality service is delivered to tenants has been a concern for maintenance managers up and down the country.
At this year’s PRAM Conference, Christine Dugan - a former regulator, delivers a session on getting the systems and procedures in place to demonstrate quality and compliance.
Since the Scottish Government introduced the Social Housing Charter, completing the ARC and demonstrating that a quality service is delivered to tenants has been a concern for maintenance managers up and down the country.
At this year’s PRAM Conference, Christine Dugan - a former regulator, delivers a session on getting the systems and procedures in place to demonstrate quality and compliance.
Christine wants to know how confident are you that your performance will stand up to scrutiny by the regulator?
Is it in the region of:
- 100% (extremely confident)
- 75% (very confident)
- 50% (confident)
- 25%?(not confident)
Have your say prior to the conference using our new online interactive platform SLIDO.
To answer a poll or ask a question follow these steps:
- Go to www.slido.com
- In the code box type in: sfhapram17
- Answer our regulator poll
- Why not Ask a question after you finish the poll?
She also asks what the challenges are for you in reporting the repair indicators and how accurately you are reporting against each of them.
We would love to hear from you! By using Slido from your smart phone or tablet you can have your say now by answering our polls or asking the speakers your questions.
So come along to the Golden Jubilee Hotel on 4 and 5 October to hear about the energy efficiency targets, challenge the proposals and suggest solutions to increase energy efficiency and reduce fuel poverty. There is still time to book as a day delegate. To find out more or book your place please visit www.sfha.co.uk/whats-on.