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Closing today: SFHA Universal Credit survey

How is Universal Credit affecting your business and tenants? SFHA Research and Policy Officer, Conor Hill, introduces the new look Universal Credit survey.

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The new and improved SFHA Universal Credit survey is now available to complete, collecting data for January 2019. The survey can be accessed here.

The purpose of this survey is to understand the impact of Universal Credit on our members, their services, and their tenants. We are also looking for feedback on members’ experiences of the Universal Credit service, including associated support systems and communications.

The survey should take roughly 15 minutes to complete. We appreciate the time our members take to complete these surveys, and it’s important to us that members can see how their information helps inform the work we do.

Each month, the survey results will be reported anonymously and shared on the SFHA website. We also use the survey results in our conversations with the Department for Work and Pensions and government ministers; in our evidence to parliamentary committees; and as part of our 'Six Asks' campaign to improve Universal Credit for the benefit of members and their tenants.

It is not compulsory to answer every question, but the more information you provide, the better we can represent the impact of Universal Credit on SFHA members.

The survey will close on Friday 22 February. Should you have any questions or comments on the survey, please contact me, Conor Hill, SFHA Research and Policy Officer chill@sfha.co.uk

Thank you for taking the time to complete this survey. Your time and effort are much appreciated.