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Digital and IT update - August 2023

An update from Gary Dickson, Digital and Design Manager at SFHA, on areas related to digital and IT for SFHA members.

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The agenda for the upcoming Digital and IT Network meeting has now been finalised, based on the pulse survey results from network members with Housing Management systems, Cyber security, and customer engagement coming out as the most popular.

1. Digital and IT Network Meeting – Wed 30 August @ 1-2.30pm | Virtual
The agenda is confirmed:

  • Update from SFHA including Cyber Incident Response Planning
  • HomeMaster – HMS insights and trends
  • Content Guru – Contact Centre services
  • Vodafone Business – update on M365 license costs
  • Future IT resourcing discussion – with Peter from SBHA

I hope you can join us for what will be a really interesting session!
Click here to book your place

2. Cyber Incident Response Plan – Guidance and Template
We had a short life working group of members to help create guidance and a template for Cyber Incident response, a helpful resource for organisations that don’t have one yet. If you don’t I would strongly advise you to have one in place to help with business risk and resilience.

You can now download both guidance and template here.


3. ‘Keeping Scotland Connected' Vodafone event on 22nd August 2023 at the Scottish Event Campus, Glasgow

One of our SFHA commerical associates, Vodafone Business are having an event next week. Hear from experts and peers on how we are keeping Scotland connected, as well as an update on the second generation of Scottish Government’s Framework agreement for Mobile Voice and Data Services. From 9.30am to finish at 2.30pm. Lunch is included.

Click here to book

4. TEC Housing event
TECH in partnership with SFHA is running an in-person event on Tuesday 19th September in Glasgow that crosses the digital divide with the more human side of housing. I’ll be speaking at the event to update members on the next stage of digital readiness work we are doing at SFHA.

You can find out more and book your ticket here: https://www.sfha.co.uk/whats-on/event-details/tech-conference

As always, please do reach out to me if you would like to chat about anything digital or IT.

Gary Dickson
Digital & Design Manager


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