Learn how Campbell Tickell is supporting Scotland’s housing sector
Learn how Campbell Tickell is supporting Scotland’s housing sector through advice on governance, transformation, risk, service delivery, and resident engagement.
By Zina Smith, Marketing and Communications Manger, Campbell Tickell.
Campbell Tickell
Established for over 20 years, Campbell Tickell (CT) is a multi-disciplinary management consultancy, focusing primarily on the statutory and non-profit sectors. With expertise in housing, regeneration, supported housing and social care, health, sports and leisure, local and central government, social enterprise, and charities, we operate throughout the UK, Ireland and beyond.
Our services extend across: strategy and governance; finance and business planning; risk and assurance; regulation and troubleshooting; mergers and growth; business transformation; housing development and regeneration; human resources and recruitment.
Our work in Scotland
With a long track record of working in Scotland, CT has supported the Scottish Housing Regulator (SHR), as well as large and small housing associations, and SFHA, on a wide range of work. For example, we have helped organisations to either improve or sustain their regulatory position, or to recover from being placed in ‘high engagement’ with the SHR.
We have also delivered governance reviews and strategic board awaydays helping to shape the conversations and enable board members to have the ‘fierce conversations’ when necessary, as well as advising on governance structures and providing support for association considering merger. Additionally, we have carried out benchmarking exercises for senior staff pay, as well as recruiting chief executives and senior staff and non-executive directors.
Diversity and inclusion
Committed to equality for all sections of the community, we actively promote diversity in our own work, and in our work with and for clients and other partners. We know that diverse organisations and teams are more effective and successful, as well as reflecting core principles of social justice. CT’s commitment to promoting equality and diversity is fundamental to who we are and is reflected throughout our values.
What’s next?
In the current operating environment, we believe there are three strategic pillars which should be shaping an ‘upstream’ response to the challenges and opportunities for organisations: Reimagining, Resilience and Recovery.
1. Reimagining
We can help you to reimagine your organisation. CT will support you through the change process to deliver your vision.
This is not only about systems and process. Reimagination embraces culture, leadership, next generation (diversity and succession), governance, workplace, new service models, approaches to meeting the needs of vulnerable people or people in need, new ways of working in partnership and new service offers for stakeholders, and commissioners, recruitment, and communications.
2. Resilience
Boundaries of resilience have been challenged. Some will find it hard to adjust and remain robust. Our suite of services is aimed at understanding and building business resilience. This includes financial planning, merger & acquisition, asset planning, leadership and governance, staffing and service development, and approaches to business development.
3. Recovery
We recognise some business areas will need to be supported to recover from the shock of the pandemic.
Temporary solutions deployed in times of crisis are not in most cases suitable as permanent changes. For example, asset investment works, reduced to emergency repairs through the crisis, have resulted in significant backlogs of work and compliance. New home development, strategically paused, will emerge into a new marketplace, where values, buyers, incomes, and home design will require reflection and analysis. The impact on care and sheltered/supported housing, and homelessness services’ residents and staff, will require sensitive and emotionally intelligent leadership, as well as a clear vision for future service delivery and the design of provision.
We can work with you to provide resources and project expertise to get your plans back on track to enable you to recover quickly and effectively.
To find out more, visit: www.campbelltickell.com or call +44(0)20 8830 6777.
Email info@campbelltickell.com