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Regulator’s new factsheet helps tenants report Significant Performance Failures

The Scottish Housing Regulator has updated its factsheet about Significant Performance Failures (SPFs) to make it as helpful as possible for tenants.

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The factsheet explains to tenants how they can identify and report an SPF to the regulator. It also includes a step by step guide on what the regulator will do when tenants report an SPF to it. 

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