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Smart Energy GB and SFHA continue campaign to help members support older, offline tenants with smart meters

SFHA is working with Smart Energy GB to promote smart meters and their benefits to tenants over the age of 65 who are offline.

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SFHA has been working with Smart Energy GB to promote the rollout of smart meters across Scotland. We’re now supporting their campaign to promote smart meters and their benefits to tenants over the age of 65 who are offline.

Audience research shows that people over 65, who are offline, are much less likely to engage with the campaign. This may include many of your older tenants. We want to work with you to ensure the campaign reaches them, allowing them to build confidence in this new technology and understand the benefits of smart meters.

To help you reach these tenants, Smart Energy GB have a range of specialist resources - including leaflets, demonstrations, and posters - which are available to download or order free of charge from Smart Energy GB's Resource centre. These materials include key messages and benefits for people aged 65 and over without personal internet access. 

You can use the materials in your face-to-face engagement or distribute directly to households who are likely to be offline. We have also produced a Frequently Asked Questions document for housing associations, to help you to support your older tenants in getting a smart meter. This document is available for download on the SFHA website or by clicking here.

For more information on this campaign, or ideas on how to engage with your older tenants, please get in touch with Conor Hill, SFHA Business Services Assistant, at chill@sfha.co.uk or 0141 332 8113.

You can also find more information and resources on the smart meter rollout on our website.