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New Ideas

This section contains ideas or proposals that have not yet been fully explored. You can submit your own ideas by clicking on the 'Submit Here' button above and use the submission form.

Ideas submitted for this section will be reviewed by the Social Housing Resilience Group, and support will be provided to test and implement some of them. 

Shared New Ideas

Click on each idea below to find out about it

Category: Communication with tenants

Description:
SVCO has provided various ideas for new service delivery models including some suggested tools for keeping in touch with existing service users and delivering one to one meetings of counselling.

Additional information and resources​: 
New service delivery models

Source: SVCO

Submit example of good practice which responds to this idea

Category: Communication with tenants

Description:
Home Energy Scotland are offering support to councils or other organisations by providing telephone calls to vulnerable residents. Any organisation who would like to find out more about working in partnership can get in touch by emailing: HES_Partnerships@est.org.uk.

Additional information and resources​: 
Helping councils support vulnerable residents during COVID-19

Source: 
Energy Saving Trust / Home Energy Scotland

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Category: Communication with tenants

Description: NHS has launched Techforce19, a new technology challenge to combat the effects of social isolation across the UK. The challenge is seeking innovators to quickly find new ways and solutions to bring support to those affected by the consequences of remaining housebound for long periods of time to provide remote social care, mental health support and platforms for messaging and communication. The winning entries have been selected and are now being tested.

Additional information and resources​: 
https://techforce19.uk/

Source: 
NHS

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Category: Communication with tenants

Description: 

Chatter Pack provides some ideas for activities which can be accessed from home. This includes various online resources such as virtual tours, online learning and well-being tools which could be shared with tenants who may be isolated at home.

Additional information and resources​: 
Chatter Pack website

Source: 
Chatter Pack

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Category: Communication with tenants

Description: 

Age UK have produced guidance for those who are looking to boost their confidence online and get more out of using the internet – whether that's learning how to Skype, use social media, or watch TV online. This information could be shared with tenants or used to help someone get online if they are not currently able to.

Additional information and resources​: Making the most of the internet

Source: Age UK

Submit example of good practice which responds to this idea

Category: Communication with tenants

Description: 

North East Lincolnshire council worked with Grimsby Town FC manager Ian Holloway to publish a video message to address locals directly as a trusted voice in an effort to communicate the need to socially distance and stay at home as widely as possible. The council also published an open letter to residents from community leaders, including local MPs, Council Leader, health service Chief Executives to explain the situation, the council felt that Ian’s direct involvement by video would reach a wider audience.

Additional information and resources​: 

 

Source: 
North East Lincolnshire council

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Category: Managing risk

Description: 

Some social landlords have been looking to co-ordinate their planned maintenance works and safety checks (e.g. gas safety check and smoke detectors installation) so that work can be completed in one visit rather than separate appointments.

Additional information and resources​: 

n/a

Source: 
n/a

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Category: Tenancy Support

Description: 

It was raised for new claiments engaging with DWP social security system for the first time may be challenging. Highland Council produced a leaflet to help understand the process. 

Additional information and resources​: 

Highland Council - Universal Credit new claiments

Category: Tenancy Support

Description: 

It was raised for new claiments engaging with DWP social security system for the first time may be challenging. Highland Council produced a leaflet to help understand the process. 

Additional information and resources​: 

Highland Council - Universal Credit new claiments

Submit example of good practice which responds to this idea

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