Home Contents Insurance Scheme for Members

The Diamond Insurance Scheme is a specialist home contents insurance scheme offered to members by the SFHA in conjunction with Thistle

The Diamond Insurance Scheme is a specialist home contents insurance scheme offered to members by the SFHA in conjunction with Thistle Insurance Services Limited. Diamond is an affordable and flexible scheme designed to protect your tenants against a whole range of risks and there is no cost to you as a member.

As a SFHA member, the scheme is simple and easy for you:

• an affordable and totally flexible solution
• full marketing support
• product training and ongoing support
• appropriate and excess free cover to meet tenants’ needs

Are your tenants protected?

Everyone, at some point, may suffer a disaster such as fire, flooding, burst pipes, theft or vandalism, which could damage the contents of their home. While it is sensible to take precautions to prevent catastrophes from happening, they are sometimes unavoidable. It can be very expensive for tenants to have to replace furniture, clothing, carpets and electrical equipment.

All tenants and owner occupiers are responsible for insuring their contents against such losses like these. The SFHA suggests all tenants and owner occupiers to take out home insurance in some form.

Tenants and owner occupiers can do this by making their own private arrangements or they can join the SFHA Diamond Insurance Scheme. This scheme is underwritten by Royal & Sun Allianz Ltd and can help Scotland’s tenants and owner occupiers obtain home contents insurance. The scheme also allows policy holders to extend their policy cover.

What is covered by the scheme?

Most household goods and contents are insured when in the home. They are covered against loss or damage caused by specific events such as theft, fire and flood. Tenants and owner occupiers have the option to increase their cover to include extended accidental damage, personal effects, wheelchairs, hearing aids and the structure of garages, sheds and greenhouses, depending on their individual needs. Full details are available on request.

Other benefits to tenants:

• there is no excess to pay in the event of a claim
• there are no minimum-security requirements
• low minimum sums insured available

Covering more than you think

Other things covered as standard, accidental damage to TVs, DVDs and computer equipment (non-portable), whilst in the home, the contents of freezers, lost or stolen keys, loss of metered water and oil and much more.

How do tenants pay?

Payment of premiums can be by one of the following methods:

• fortnightly or monthly by using a Swipe Card at any Post Office or Pay Zone outlet
• monthly by Direct Debit
• annually by credit/debit card, cheque or postal order.

(fortnightly and monthly premiums include a transaction charge)

Want to know more?

For more information on the Diamond Insurance Scheme, and how it can benefit you and your tenants, contact Dean Seager, Business Development Manager – 07833 508273 or email dean.seager@thistleinsurance.co.uk

Require a supply of application packs for tenants?

Simply email: Sally.Alvey@thistleinsurance.co.uk and confirm how many you require and where you would like them to be sent.

How can your tenants apply for cover through the SFHA Diamond Insurance Scheme?

By completing an application form or telephone URIS Group (the administrators) on 0345 671 8172 and apply for cover over the phone.

The Diamond Insurance Scheme is a product name arranged by Thistle Tenant Risks on behalf of the Scottish Federation of Housing Associations and administered by the RSA Group. Royal & Sun Alliance Insurance plc, No 93792 Registered in England and Wales at St. Marks Court, Chart Way, Horsham, West Sussex, RH12 1XL. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Thistle Tenant Risks a trading style of Thistle Insurance Services Limited. Thistle Insurance Services Limited is authorised and regulated by the Financial Conduct Authority FRN 310419. Lloyd’s Broker. Registered in England under No. 00338645. Registered office: Rossington’s Business Park, West Carr Road, Retford, Nottinghamshire, DN22 7SW.