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Social security Experience Panels

Scottish Government appealing for those with experience of social security to help shape new system.

The Scottish Government will become responsible for some of the benefits currently paid out by the Department for Work and Pensions (DWP).  

The government wants to work with people who have recent experience of these benefits so that it can design a new social security system with – and for – the people of Scotland.

View the ‘Have your say’ invitation or take a look at the Frequently Asked Questions for more information about the Experience Panels, and what taking part will involve.

Complete the registration form online or print out the registration form and return it by post.

Return your form to:


If you need additional support to register, you can call us on Freephone 0800 029 4974 and we will help you to complete it over the phone.

The Freephone line is open between the following times:

Monday – Friday: 0830–1800 and Saturday: 0900–1700

The Freephone line will be closed on Good Friday 14 April, Saturday 15 April and Easter Monday 17 April.

Phone line translation is available if required. British Sign Language (BSL) users can contact us via www.contactscotland-bsl.org. Text phone users can call using the 18001 prefix or SMS users on 07467 447375.

To join the Experience Panels, you will need to fill out the registration form with your details so that you can be contacted about taking part in future Experience Panels research.

The information provided which will be used for research purposes, will be kept strictly confidential and will not be shared out with the Scottish Government.

Registration closes on the 12 May 2017.