Scottish Housing Regulator highlights importance of consulting with tenants about rent
Regulator emphasises importance of tenant consultation.
The Scottish Housing Regulator has highlighted to tenant participation specialists how important it is for landlords to consult with tenants each year about how much rent they pay.
Speaking at the Scottish Housing Network’s Tenant Participation Forum in Inverkeithing Kathleen McInulty, Assistant Director of Regulation (Governance and Performance), said:
“The amount of rent tenants have to pay is one of the most important decisions that landlords need to consult with their tenants about. Last year, we published our thematic inquiry report on rent consultation. We found that some landlords consult well with tenants about rent levels, but others need to do more to talk to tenants about what level of rent is affordable and how tenants want their rent to be spent.”
In her speech, Kathleen called on landlords to speak to their tenants, provide clear information, and listen to their views.
The regulator published its thematic inquiry report on how landlords consult with tenants about rent increases in November 2016. The report shares positive practice and makes recommendations for social landlords about consulting with tenants about what affordable rent means.