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Designing great customer experiences: guide now available

Blog by Byrony Willet, CEO, Maryhill HA and Shelley Hutton, Customer Service and Research Manager, Castle Rock Edinvar Housing Association Limited.


Last chance to join tomorrow’s focus group on housing as a human right

SFHA is hosting a focus group this Thursday (20 June) on housing as a human right which will help inform the Scottish Housing Day paper on the topic – a few spaces are available.


Introducing Allia C&C – the new name for Allia Impact Finance

SFHA Associate Allia Impact Finance announces exciting new rebrand.


Consequence scanning – fringe by design event

Consequence scanning is a concept developed by Doteveryone which highlights the interface between technology and policy and fits alongside other agile processes in an iterative development cycle.


Hillcrest awards £25,000 to homeless charity

Funding awarded to charity Move On to help homeless and vulnerable people. 


SFHA Finance Conference: booking now open

12–13 November. 


Cairn celebrates success of intergenerational community project

Project brings generations together to read.


RCOT launches Adaptations Without Delay Guidance

The overall aim of the guide is to reduce delays in the delivery of adaptations by providing tools that support a proportionate response.