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Communications Conference 2020
City Halls

Event Finished


Tue, 24 Mar from
10:00 to 16:00 (BST)


City Halls
87-101 Albion Street, Glasgow, G1 1NQ


From £229

Postponement of the Communications Conference

As the coronavirus outbreak worsens, we have made the difficult decision to postpone the  Communications Conference until 25 November.

A lot of planning has gone into the conference to provide the high-quality content, networking and knowledge sharing that you value, and we don’t take the decision to postpone lightly.

However, we believe this is the right decision to make in light of the worsening outbreak and I know that you will understand that public health and safety must be the top priority at this very challenging time.

We are rescheduling the conference to take place on Wednesday 25 November 2020 in Glasgow and we do hope that you will be able to join on us on this new date.

If you have booked a place and are unable to attend on 25 November please contact us and we will of course issue you with a full refund.

 If you have any questions in the meantime, please contact SFHA events team on events@sfha.co.uk



Member Price £229

Non-member Price £319

Communications Conference 2020 at City Halls

87-101 Albion Street, Glasgow, G1 1NQ


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Main Sponsor

Orbit Communications


Rosie McIntosh profile image

Rosie McIntosh
Third Sector Lab

Rosie McIntosh is Head of Content at Third Sector Lab, supporting non-profit organisations to develop and implement effective communications strategies. 

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She has over a decade of experience in strategic communications and has held senior roles in Scottish charities and public bodies including the Mental Welfare Commission, Oxfam and ENABLE Scotland. She is Chair of Outside the Box and manages mental health charity Mind Waves.

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Alison Arnot
Catalyst Communications

Alison is a multi award winning communicator with 20 years experience in senior PR roles. She established Catalyst Communications in 2012, and offers a bespoke strategic PR service to a range of local and national clients.

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A CIPR Accredited Practitioner and Fellow, Alison delivers regular training for the Chartered Institute of Public Relations and has run communications workshops for SHA in the past.

She has a wealth of practical crisis communications experience, notably as the first on-call press responder to the terror attack on Glasgow Airport and the person responsible for delivering the airport’s internal and external communication from the crisis room that day.

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Graeme Downie

Graeme is a Director of Orbit Communications and a communications specialist with over 15 years’ experience.   Graeme has worked previously in the Scottish Government and agency-side in Edinburgh, London and Brussels, working with clients including BT Scotland, airlines, foreign governments, tourism boards, transport organisations and major multi-nationals such as 3M and covering sectors including telecommunications, renewable energy, construction and sports.  

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At Orbit, Graeme heads our work and engagement with our housing clients both in the public and private sector, working for a number of housing associations along with private landlords and construction companies including Cala, Tayor Wimpey, Avant and Lovell.

Graeme also previously headed up the communications activity in Scotland and Northern Ireland for innovation and technology charity Nesta.


Dr Jon White profile image

Dr Jon White
University of Reading

Jon White is a chartered psychologist with the British Psychological Society, as well as a chartered practitioner and honorary fellow in the Chartered Insititute of Public Relations.  He has based his career in public relations and business school teaching of the subject on knowledge of the psychological underpinnings of practice.

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He works internationally and for organisations such as the UK's Foreign and Commonweatlth Office, the European Commission and European agencies,  and companies such as Shell.  With a doctorate in psycnology from the London School of Economics, he has written books and articles on many aspects of public relations practice.

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Chris Fairburn
Holyrood PR

Awarded Young Communicator of the Year at the recent CIPR Scotland PRide Awards, Chris leads the team at Holyrood PR, an Edinburgh-based public relations agency. 

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It boasts blue-chip clients across a range of industries - and a strong track record across housing, property and care. Clients in these sectors include Bield, CALA Homes, Blackwood and Cairn. Starting at Holyrood PR in 2014, Chris is originally from Berwick-upon-Tweed - but now lives in Edinburgh, with his young family. 

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Frances Rayner
Poverty Alliance

Frances Rayner is Communications Officer at the Poverty Alliance. She leads Poverty Alliance work to win hearts and minds in the fight against poverty. Her work is based on research conducted by the Joseph Rowntree Foundation and the Frameworks Institute on public attitudes towards poverty. 

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She delivers training to organisations and works with the media and activists with lived experience of living on a low income to change the conversation about poverty in Scotland. Prior to joining Poverty Alliance Frances worked in communications, campaigning and fundraising at WWF Scotland and SCIAF. 

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Tracey Wilson
North Ayrshire Council

Tracey is the Tenant Participation Manager with North Ayrshire Council and has ben instrumental in developing Tenant Participation within the local authority.

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Tracey has worked in local government for 35 years. 23 of which has been in Housing. She began her career in 1984 with Kilmarnock and Loudoun District Council now known as East Ayrshire Council and has a wealth of experience working in Allocations, Operations, and Policy as well as Tenant Participation. She gained her MSc in Housing at University of Glasgow.

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Shane Donnellan

Shane is a Senior Consultant in behaviour change and engagement. Working with Changeworks, Scotland’s leading charity for low-carbon living, Shane delivers training, research and projects across the private, public and third sectors.

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Shane draws on his background in clinical psychology to support effective behaviour change and habit formation. He manages bespoke projects to increase sustainable action has delivered engagement training to all housing staff across a major Scottish Local Authority.

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