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25 -26 Sep, The Studio

Housing Management Conference 2018 - New Date
The Studio

Book Now


Tue 25 - Wed 26, Sep from
10:00 to 17:00 (BST)


67 Hope Street
, Glasgow, G2 6AE

About the Conference

SFHA has updated the programme for the SFHA Housing Management Conference and a new date has been set so that delegates can have a timely refresher on the implications of the social housing provisions of the Housing (Scotland) Act 2014.  This two-day event will also provide an essential discussion and networking platform to debate the big issues in housing management and to shape the future of our sector.

Book your place at the SFHA Housing Management Conference where leading experts will explain, explore and challenge delegates to improve performance.

Understand how the sector can support tenants and their organisations through the UC roll-out, anticipate how changes in demand and demographics will impact on your business and see how the latest technology can help you manage your homes.

Housing Management professionals will also be a key focus of the conference, as sessions throughout the conference will involve strategies for maintaining health and wellbeing in what is a highly stressful working environment.


As well as a new date, the conference has a new venue. The conference will take place at The Studio in Glasgow City Centre on 25 & 26 September. The Studio is within walking distance from Queen Street Station and Central Station therefore making it an ideal venue.

Cost & How to Book

Day delegate places start from £219 for SFHA members and £299 for non members or take advantage of our offer and book both days for £375 - that's a saving of £63!

Why not bring your colleague for free? Book three day delegate places and receive a fourth day delegate place for FREE!‚Äč You can pick day 1 or day 2!

Delivered in Partnership

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Speakers & Biographies

Linda Fay profile image

Linda Fay

Linda is the UK’s sole certified Chronic Disorganisation Specialist and Hoarding Specialist.

Linda is the founder of Life-Pod, which she established in 2012. Since then, she has become recognised as the ‘go to’ person in Scotland, and across the UK, for advice and guidance on dealing with clutter and hoarding issues.

To date, Linda has provided Hoarding Awareness training for over 1200 professionals in the emergency services, housing, health and social care sectors. She has also helped many individuals to live safer and more comfortably in their homes; many of whom were at risk of homelessness.

Linda advocates on behalf of people affected by clutter and hoarding; she is a lead campaigner for better treatment and interventions, specifically in relation to forced clear-outs.

Sandra Robinson profile image

Sandra Robinson

Sandra is a senior project delivery professional who has worked on Universal Credit since its inception in 2010. She has extensive experience of strategy, policy, design and implementation working in a large government projects and currently leads stakeholder engagement for UC with the Devolved Administrations and the social and private rented sector through their trade bodies.  She has had a close working relationship with the Scottish Federation of Housing Associations for a number of years, primarily working with them on Alternative Payment Arrangements and more recently the landlord portal, trusted partner, and communication with landlords.

Jill Pritchard profile image

Jill Pritchard

Jill Pritchard is an Occupational Therapist & Business Change Consultant. She previously worked with the Joint Improvement Team & has continued supporting Health, Housing & Social Care partnerships under the auspices of the iHub. She supports improvements in the delivery of adaptation services at operational & strategic levels within the Integration arrangements & promotes best use of Occupational Therapy & wider partnership staffing resources to produce better housing/adaptation outcomes for people. She is on the national ‘Minor Adaptations without Delay’ Steering Group representing the Scottish branch of the Occupational Therapy special interest group in Housing.

Maggie Brunjes profile image

Maggie Brunjes
Glasgow Homeless Network

Within the homelessness sector and across different parts of Scotland, I’ve had volunteering roles, worked in supported accommodation for young people and held various data monitoring, policy and planning positions before taking on GHN’s Chief Officer role in 2010. GHN is a unique knowledge-into-action organisation that collaborates across Scotland to end homelessness. We learn from evidence and lived experience, facilitate cross-sector partnerships and assist the many people and places that can help us end homelessness. An independent evaluation described GHN as “difficult to characterise” – secretly proud of that.

Ash Reid profile image

Ash Reid
Langstane Housing Association

Following completion of a degree in Human Geography, that sparked an interest in social housing, Ash has worked with Langstane Housing Association since 1997. She has held a variety of roles from generic housing officer, leader of a specialist arrears team, policy officer, and executive assistant.  Her current role is varied, with responsibilities including  tenant involvement, complaints reporting, policy development,  social media and website management, developing Association publications, coordinating the ARC return and data protection compliance.

Peter Matthews profile image

Peter Matthews
University of Stirling

Dr Peter Matthews is a Senior Lecturer in Social Policy at the Faculty of Social Sciences, University of Stirling. His research focuses on how urban public services, including housing, combat or exacerbate social and economic inequalities. He is also on the Committee of Prospect Community Housing Association.

Carolyn Hirst  profile image

Carolyn Hirst

Carolyn Hirst is an independent consultant working in her own business (Hirstworks) as a mediator, investigator, complaints reviewer, researcher, trainer and coach. She is also a part-time Housing Mediation Project Development Worker at Strathclyde University, a Housing Member of the First Tier Tribunal (Housing and Property Chamber) and the Mediation Practice Supervisor for Cyrenians. Carolyn has worked as a Deputy Scottish Public Services Ombudsman and before that in Social Housing, latterly as Deputy Director of a Housing and Care Organisation. Current Board positions include Non-Executive Director of NHS Lothian and Vice-Chair of Edinburgh Joint Integration Board.