TEC housing event 23
Radisson Blu Hotel Glasgow

With 20 years’ experience in the telecoms industry and a further 20 years managing Bield’s alarm receiving centre (ARC), my passion is using a combination of technology and services to support independent living. For the past 2 years, I put my knowledge to good use at East Renfrewshire Council migrating their telecare ARC from analogue to a fully digital SaaS (software as a service) solution.

With my focus firmly back on housing and with 2025 looming, I am keen to directly engage with colleagues and move forward with a future focused approach to telecare in housing.

Elizabeth spent 20 year working internationally, based in the Netherlands working in commercial software design and delivery.  She leads the Design Community of Practice and is currently working in improvement of services for those with co-occurring mental health and substance use support needs.

After graduation , earlier this year in January  I started an internship with Clyde Valley Housing Association as an Equality , Diversity and inclusion intern. During this internship I produced a report for the housing association which examined EDI from a recruitment of staff and customer communication perspective.

I am also a member of the CIH Futures board , and one of our principles is "promoting housing as a career of choice" 

In April 2023, I began working as a housing options broker with Housing Options Scotland. Housing Options Scotland is a Scotland wide housing options advice and information charity that offers housing options advice and information to disabled people, older adults , and miitary veterans and their families. 

Charlotte specialises in engaging with organisations across the TEC sector to understand their key requirements and supporting them to utilise their TSA membership to achieve their desired outcomes.

This piqued his interest in integrating digital and technology in health and social care and brought him into his current role with Scottish Care. His first degree is in German and History but has maintained his interest in mental health throughout his career. He is currently studying for a diploma in counselling and is a keen swing dancer.

Following a short career break to start a family, she re-joined social care and gained further qualifications to work in Homecare. Cheryl is passionate about the role of technology in proving person-led care and support. She is keen to myth bust the idea that technology isn’t for older people – it is.

She is passionate about creating, making and mending systems, services and products that work well for the most vulnerable and invisible in society.

Currently she is leading on the implementation and spread of the Care Technologist role in social care. In previous work she has led on the development of self-management applications for long term conditions which are now widely used and adopted in Scotland.

Nicola Cooper

Technology and Digital Innovation Lead, Scottish Care

@digitalme_NC

@scottishcare

@CareTech_Scot

Lynne completed her Doctorate in 2017 looking at ‘Organisational Readiness for Transformational Change across Health, Local Authorities and Third Sector Organisations  The move to Bield Housing & Care resonated strongly with Lynne’s interest in  Public Sector Reform. Also  the need to further create connectivity between Housing and Health in Scotland to help improve outcomes for local communities. Passionate about a whole systems approach to modernise and connect public services and engaging the population in how to  live longer healthier lives through utilizing all of the assets around them. Lynne is also a Non-Executive Director on both TSA-Voice which champions the use of technology and digital solutions in improving outcomes for users and CCPS which  is a prominent TSO working to safeguard, promote and represent the interests of not-for-profit care and support providers in Scotland.

Katherine has worked with funders, academic institutions and charity organisations in this time. Her interest in digital health inequalities was piqued while conducting research into the design of remote monitoring systems for improving end-of-life care during the pandemic. Katherine is passionate about inclusive, person-led design, and supporting the digital development of seldom-heard communities. 

Stephanie has spent 15 years working within the private care, public health and housing sectors consulting on and delivering person centred health improvement services. She is passionate about bridging the gaps between Housing Health and Social Care by promoting innovations and advancements in technology that improve digital access to information, reduce pressure on front line services. 

She was formerly the Director of Iriss, a social care research and innovation organisation based in Glasgow, and led the organisation’s strategic development and collaborative partnerships with key stakeholders across the Scottish health and social services sectors. A qualified Improvement Leader (ScIL) with fifteen years’ worth of successfully leading improvement and innovation projects, Rikke is also a member of the Health Foundation’s Q Community and UNESCO’s Inclusive Policy Lab.

Link have 11 housing developments for older people and are keen to explore options for tenants in general needs housing.I am responsible for working with Link colleagues, the Digital Office and suppliers to specify a sustainable replacement system for Link. Customer participation in test for change pilots is a primary focus of my role.