Thank you to those who attended the webinar, we hope you enjoyed it.
The session discussed the risks, impact and opportunities of the switch over from the existing analogue Public Switched Telephone Network (PSTN) to a digital internet protocol (IP) service.
The recording of the webinar is available below.
The next Telecare: Analogue to Digital event, Meet the Suppliers, takes place on
Wednesday 12th May 2pm – 4:15pm
This will be an excellent opportunity to hear from suppliers of grouped living (wired and wireless) and dispersed Telecare systems.
This free event is for those involved in the housing digital switchover, including those responsible for strategic planning, delivery of care and support, procurement/commissioning, asset management, ICT and Tenant Engagement services.
Register here: Telecare: Meet the Suppliers
Member Price £0
Non-member Price £0
14:00 Welcome and introduction
Geraldine Begg, TECH Programme Lead, SFHA
14:10 Digital Telecare in Scotland
David Brown, Business Relationship Manager, Digital Telecare, Digital Office for Scottish Local Government
14:20 The UK wide switch to digital telephony
John Livermore, ALL IP Industry Engagement Manager at Openreach
14:35 Transitioning to Digital: Risks, impacts and opportunities
Craig O’Donnell, Housing Transition Manager, Digital Telecare, Digital Office for Scottish Local Government
15:00 Berwickshire Housing Association: Service redesign through customer engagement
Dan Blake, Operations Director, Berwickshire Housing Association
15:15 East Renfrewshire HSCP: Working in partnership
Sharon Hannah, Business Readiness Manager – Analogue to Digital Telecare Project, East Renfrewshire Council
15:30 Bield Housing and Care: Transitioning, options & alarm receiving
Steven Rankine, Head of Contact Centre Operations, Bield Housing and Care
15:45 Next steps
Geraldine Begg, Craig O’Donnell