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Virtual Engagement Conference
Virtual Conference

Event Finished


Thu, 10 Jun from
09:30 to 14:45 (BST)



From £180

Thank you to those who attended the conference, we hope you enjoyed it.

SFHA’s first virtual Engagement Conference heard from the speakers and practitioners and third sector partners about the requirements, what’s new, and good practice in engagement and participation.

The platform sessions are available on demand for 3 months after the conference for those who attended.



Member Price £180

Non-member Price £250


Conference Supporters

TPAS Logo SCVO Clyde Valley HA Changeworks Logo

Programme Listings




Lesley Baird profile image

Lesley Baird

Lesley has worked with TPAS for 20 years, in that time she has worked with tenant and landlord organisations all over Scotland, supporting and building participation. 

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Scotland has a long and strong history of participation, happy to say that TPAS has been instrumental in developing best practice across Scotland, in rural, urban, island settings and with people of all ages, backgrounds and abilities.

Michael Cameron profile image

Michael Cameron
Scottish Housing Regulator

Michael is the Chief Executive of the Scottish Housing Regulator.

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Michael is the Chief Executive and accountable officer, responsible for managing and directing the organisation to fulfil its purpose and meet its objectives.

Geraldine Begg profile image

Geraldine Begg
Scottish Federation of Housing Associations

Geraldine is Technology Enabled Care in Housing (TECH) programme co-ordinator at SFHA. For over 20 years she has developed and delivered services that maximise independent living for people living in Scotland. 

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 Geraldine has been involved in the successful delivery of a wide range of local and national initiatives and her practice demonstrates a strong commitment to customer engagement and partnership working. For the last 5 years Geraldine has worked in the field of Technology Enabled Care leading on improvement and service integration projects. Though a strong exponent of the use of technology Geraldine is always quick to stress People First

Debs Allan profile image

Debs Allan
Scottish Federation of Housing Associations

Debs Allan is Innovation and Future Thinking Manager at the Scottish Federation of Housing Associations.

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Debs has a wealth of experience within the housing and third sectors, with an emphasis on cross-sector collaborative and innovative solutions, service design, development and operational delivery. Debs sees her role as being key in supporting the Scottish Housing sector to be brave, agile and fit for the future.
Claire Sharp profile image

Claire Sharp

Claire is an experienced facilitator specialising in digital inclusion. She has a strong background in delivering projects to support voluntary and public sector organisations to build essential digital skills and tackle digital inclusion across Scotland. 

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Most recently, Claire has been part of the team working on Connecting Scotland, a partnership with Scottish Government to provide devices, skills and connectivity to digitally excluded people across the country. A self-confessed chatterbox, she is looking forward to meeting you all and chatting about your ideas to tackle digital inclusion in your own areas.

Fin Smith profile image

Fin Smith
Clyde Valley Housing Association

Fin is Customer Service Director with Clyde Valley Group (joining in June 2019), providing customer services to over 4000 tenants and over 3000 owners. 

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Before this, Fin spent 6 years as Head of Business Services with Cairn Housing Association where he was responsible for a range of services including Contact Centre, Customer Engagement, Business Improvement and ICT. Prior to that Fin worked with Trust Housing Association for 7 years. Fin is passionate about achieving the very best outcomes for customers, ensuring that customers have a consistently great experience. In addition, he is a board member of Scotland’s Housing Network (SHN).

Susan McDonald profile image

Susan McDonald
Active Communities

Susan McDonald is the founder and CEO of Active Communities a Renfrewshire Health and Wellbeing Charity. Active Communities has people at its heart and supports local communities to be more active, improve health and wellbeing , reduce loneliness and isolation and empowers people to change their lives.

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While responsible day to day for the business development and the project management of the asset transfer of the former Johnstone Police Station , which will be transformed into a community led health, wellbeing and enterprise hub, Susan is happiest working in the local community and making a difference to people lives.


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