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Annual Conference 2024
Radisson Blu Hotel Glasgow

Book Now


Tue 11 - Wed 12, Jun from
10:00 to 14:30 (BST)


Radisson Blu Hotel Glasgow
301 Argyle Street, Glasgow, G2 8DL


From £329

Delivering the Mission: Navigating our Way in Uncertain Times

About the conference 

Housing associations and co-operatives have always had a strong social purpose at their heart. We tackle poverty every day, create thriving communities and provide stability to those who need it most.

But in unstable times:

  • How do we continue to go about achieving our mission?
  • How do we deliver the social homes needed in an ever more challenging climate?

  • How can we adequately support tenants when the cost-of-living crisis shows no sign of abating?  

With political, financial and social upheaval, SFHA’s annual conference will explore how the sector can come together to meet these challenges and, crucially, how its leaders can continue to forge the way forward to a more socially just Scotland. 

The conference will also include an extensive exhibition which will offer delegates the opportunity to discover innovative solutions, products and services. It will also form 
the networking hub of the conference. 

Speaker Annoucement: Alistair Campbell

Renowned author, journalist, and strategist, Alastair Campbell will deliver the keynote speech at this year's conference. 

Alastair is perhaps best known for his time working in the last Labour government, and is now a renowned writer, consultant and mental health campaigner. He will shed light on his own experiences of overcoming adversity as part of the conference’s wider theme of ‘Navigating Our Way in Uncertain Times’.  

Alastair Campbell said: “I’m looking forward to speaking to housing leaders at SFHA’s Annual Conference, to share my own insights about navigating through difficult times - and coming out the other side stronger.” 

Why attend?

Over the course of two days, delegates will be treated to a range conference activities focusing on leadership at strategic level.

Enjoy listening to political leaders and learning from expert speakers,interactive sessions and networking at the exhibition.

Annual Conference is CPD Certified, if you are attending both days of conference, you can accrue more than 8 hours of Continuous Professional Development. We will send a Microsoft form out a week before the conference for you log your details to collect your hours. 

Date & venue

This year's conference will take place on 11 and 12 June 2024 and we are delighted to be back at Radisson Blu, Glasgow following the excellent feedback from attendees.

Purpose built the Radisson Blu offers a superb location in central Glasgow. Within walking distance of Glasgow Central Station and with Queen Street Station close by the hotel offers easy access by road, rail or air.

Is the conference for me?

Be part of a diverse audience along with senior leaders, expert speakers, innovators and sector specialists to share new ideas, create connections, gain insight and share unique experiences.


Costs & how to book

Once again we are offering an Early Bird Discount rate for residential delegates. To take advantage of this special rate, bookings must be made by Friday 2nd May 2024.

Day places are also available and rates start at £329 for SFHA members and £509 for non members. 

Special Offers 

SFHA are offering a special offer on day places for the conference:

We are offering a group discount, buy two of the same day ticket type to receive one more free  

*Tickets must all be the same type and booked at the same time to receive the deal, excludes residential tickets*  

*This discount will automatically be calculated at checkout. 

To book your place use the 'Book Now' button at the top of this page.  

Free places available for young people in housing

SFHA’s Annual Conference aims to create opportunities for our members to come together and learn from each other, and so as future housing leaders we want to encourage young housing professionals to come along to the conference.  

After the success of previous years, once again we’ll be offering a number of free day places available to young housing professionals, apprentices and graduates if they accompany another paying delegate, enabling you to bring a young housing professional from your organisation for free.  

The free places are limited to one per organisation and are available on a first come first serve basis. To take advantage of this offer, please book your place at the conference on our website and then contact the events team directly with the name and contact details of your colleague that you will be bringing on events@sfha.co.uk  

Cvent - event app guides

We will be using our event app, Cvent, throughout the conference. Click here to find our easy to use Cvent guides. 


At SFHA, we believe, as the main representative membership body for housing associations and co‑operatives in Scotland, we have a social responsibility to be more sustainable. Our vision for future SFHA events is to produce them to the highest quality while ensuring that they are sustainable and reduce our carbon footprint, where possible. 

Ways you could help us reduce our carbon footprint at this event:

  • Take public transport, cycle or walk
    • Did you know a train produces 0.07kg of CO2e per mile compared to a car which is 0.36kg or a short haul flight which is 0.44kg?
  • Download the conference app to save paper
  • Bring a refillable water bottle
  • Use recycling bins provided

Read our full sustainability policy here


Member Price £329

Non-member Price £509

Annual Conference 2024 at Radisson Blu Hotel Glasgow

301 Argyle Street, Glasgow, G2 8DL


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Tea & Coffee Sponsor

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Main Sponsor


Joint Dinner Sponsor

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Drinks Sponsor

Brodies Solicitors


Nile Istephan  profile image

Nile Istephan
Eildon Housing Association

Nile was appointed as Chief Executive of Eildon Housing Association in April 2010. Prior to that he held several senior roles in Scottish Homes, Communities Scotland and the Scottish Government.

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Eildon Housing Association is the major provider of new build affordable housing in the Scottish Borders. The next 5 years will see a record breaking new build programme with over 750 new homes being provided across a diverse rural region.

Andrew Latto profile image

Andrew Latto
Kingdom Group

Andrew is the Kingdom Group's HR Director and is a Chartered Fellow of the CIPD. He is also a member of the Developing Young Workforce (DYW) Fife Board and the board of Ancho. 

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Andrew has led the people function at Kingdom for the last 8 years during which time, it has won a number of awards and accreditations at local, Scotland and UK-national level. Kingdom has achieved Best Companies 'Outstanding' accreditation, Investors in People Gold and was one of the first 10 organisations of any kind to achieve Investors in Young People Platinum accreditation.

Andy Young profile image

Andy Young
East Kilbride Housing Association

Andy Young has been the Chief Executive of EKHA for 9 years. Prior to that, he was the Policy and Membership Manager at the Scottish Federation of Housing Associations for 7 years after spending a decade as Operations Manager at Wishaw and District Housing Association. 

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When you factor in a couple of years working for housing associations in Castlemilk and 13 years working for his local council housing department down in England, you might very well wonder why he hasn’t retired after well over 40 years spent working in social housing! It is a question he regularly asks himself to be fair

Nicola Harcus profile image

Nicola Harcus
Scottish Housing Regulator

Nicola is Assistant Director of Regulation at the Scottish Housing Regulator and part of the team responsible for the delivery of regulatory functions by monitoring, assessing and reporting on the performance of social landlords.

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As part of her role Nicola is responsible for leading a team who regulate a portfolio of RSLs and local authorities and also leads on SHR’s approach to the Scottish Social Housing Charter which helps to improve the quality and value of services provided by social landlords in Scotland. Nicola also has 14 years’ experience working within the housing sector.

Professor Suzanne Fitzpatrick  profile image

Professor Suzanne Fitzpatrick
Poverty and Inequality Commission

Professor Suzanne Fitzpatrick is the director of the Institute for Social Policy, Housing, Equalities Research (I-SPHERE) at Heriot Watt University. She is a leading international scholar on homelessness. 

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 She was principal investigator on the highly respected Crisis-funded “Homelessness Monitor” series for over a decade and leads a major programme of work on “Destitution in the UK” for the Joseph Rowntree Foundation.

She co-led the influential ‘Hard Edges Scotland” report on severe and multiple disadvantage for the Lankelly-Chase Foundation/Robertson Trust. She was homelessness theme lead in the Economic and Social Research Council (ESCR)/JRF-funded ‘UK Collaborative Centre for Housing Evidence’, and previously led/co-led the housing and homelessness strands in five-year ESRC funded study of “Welfare Conditionality”, as well as an earlier ESRC-funded project on “Multiple Exclusion Homelessness”. Suzanne is currently managing a multi-year research and capacity-building programme to on “Homelessness and Black and Minoritised Communities in the UK” and played a significant role in the recent evaluation of the “Social Innovation Partnership” for the Scottish Government/Hunter Foundation. She was lead researcher on a recent international evaluation of an “A Place to Call Home’ initiative to end street homelessness in 13 cities ranged across all six continents for the Chicago-based Institute of Global Homelessness, and funded by the Oak Foundation.

Paul Devoy profile image

Paul Devoy
Investors in People (IIP)

Paul is the Chief Executive of Community Interest Company Investors in People (IIP). IIP's purpose is to Make Work Better. Investors in People works with a community of organisations, spanning employment of over 1 million people, providing digital diagnostic tools, advice, support and assessment against their internationally recognised Frameworks. 


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IIP's network of 150 skilled and experienced Consultants also work with organisations across 70 countries, but predominantly in the UK.

Prior to leading Investors in People, Paul was a Director at the UK Commission for Employment and Skills, an executive non-departmental body that offers guidance on skills and employment issues in the UK. He led the development and implementation of strategic programmes to create sustainable skills solutions with joint investment from industry and government.

He previously worked in the Scottish Prison Service for 4 years leading on change management programmes. He spent his early career working in local DWP offices. Paul studied Human Resource Management, graduating in 1994. He is a Chartered Fellow of Chartered Institute of Personnel and Development and a Companion of the Chartered Management Institute.

Pamela McDade profile image

Pamela McDade
Weber Shandwick

Pamela is a senior communications strategist with 18 years’ experience under her belt. Day to day she can be found immersed in client business problems which she relishes in solving using a combination of business acumen, risk analysis and communications planning. 

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Pamela specialises in corporate and B2B communications and has a passion for supporting large businesses whose work is in the housing and infrastructure sectors. 

She is a PR consultant through and through, having spent her entire career in agency. This means she has worked with some of the UK’s biggest construction and property businesses, including Mears Group, Barratt Developments; Robertston Group; Drum Property and Artisan Real Estate.

As well as her impressive client portfolio, she leads on operations for Weber Shandwick Scotland - a transferrable skillset she frequently applies to help clients solve their own challenges. 
A graduate from QMU in Edinburgh, Pamela holds a degree and an advanced certificate in Public Relations. Her greatest achievement in business is her ability to build mutual trust with clients. “Where there is integrity, there is loyalty.”


Dawn Chalmers profile image

Dawn Chalmers
Osprey Housing

With almost 20 years experience in the third sector including civil court & Tribunal representation, welfare rights, money advice and tenancy sustainment.

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Employed with Osprey Housing for 9 years, supporting tenants, staff and the organisation to navigate an ever-changing landscape and increasing pressures.

Involved in local and national projects & groups including tenancy sustainment, welfare rights and reform, substance and alcohol misuse, domestic abuse, child protection and mental health.

Chair of the SFHA Housing Management Forum.

Jason Baines profile image

Jason Baines

Jason has been a leader in ICT within social housing over many years. He started his career working at Anchor and then Brunel & Family (now part of Accent and Yorkshire) delivering frontline housing services – moving from the “Sheltered Life” to inner city Bradford, West Yorkshire with all of the challenges that brings.

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Jason then moved into a role combining Housing and ICT, firstly at Bradford Council and was then part of a large stock transfer.

As a Director of ICT and Business Intelligence Jason led a strong ICT Department delivering Infrastructure, Security, Support, Web Development and Business Intelligence functions. He led one of the first converged IT infrastructure implementations in the housing sector and then was at the forefront of in-house web application development within the sector.

Jason created a Business Intelligence function and a team to deliver data warehousing technologies.  He then subsequently led a 50% Innovate UK funded partnership with Bradford University to utilise AI and Machine Learning technologies against the 12+ billion rows of data in the warehouse.

Recently, Jason was involved in introducing a Data Governance and Data Quality strategy at organisational level.

Jason has also led an extremely successful incident response and recovery from a sophisticated Cyber-attack including liaising with staff, stakeholders, press, regulator and the ICO.

Kwajo Tweneboa profile image

Kwajo Tweneboa
Social issues campaigner

Kwajo Tweneboa, a 25-year-old social issues campaigner from south London, who uses social media to give a voice to variety of issues. After publicly shaming his housing association into carrying out repairs on his family's flat after a year of inaction, Kwajo has travelled the country putting pressure on politicians and social housing providers to improve living standards.

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 He passionately campaigns for change, having met with government officials from all sides of the spectrum including Sadiq Khan and Michael Gove. Kwajo presented Untold: Help! My Home is Disgusting on Channel 4, taking on social housing tenants’ and private renters’ calls for help. 

Andrew Kubski profile image

Andrew Kubski

Andrew Kubski is a chartered surveyor with around 30 years in the property industry in the private, public and housing association sectors. 

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Since his appointment in 2018 as the Director of Development & Asset Management at West of Scotland Housing Association his team has delivered over 500 high quality units in Glasgow, South Lanarkshire and South Ayrshire, including Scotland’s two largest Passivhaus development at Springfield Cross and Dundashill in Glasgow totalling 144 units constructed to this standard. The recent acquisition of a former office building on St Enoch Square, Glasgow for conversion to 26 affordable housing units supports the Council’s City Centre Living Strategy and provides a fresh set of challenges for West of Scotland HA to address.

Sarah Lewis profile image

Sarah Lewis
UK Passivhaus Trust

Sarah, an architect and Passivhaus consultant, has played a pivotal role in many significant UK Passivhaus projects. Currently serving as the Research, Policy, and Education Director for the UK Passivhaus Trust, she ardently advocates for sustainable building practices and strives to diminish the environmental footprint of the UK built environment.

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Sarah was recognised in 2013 as one of the Top 20 Women in sustainable architecture by AJ. In 2018, she received the European Sustainability & Environmental Women of the Year award, highlighting her influential contributions to advancing low-energy architecture.

Shona Gorman profile image

Shona Gorman

My name is Shona Gorman, and I have been involved in Tenant Participation for around 13 years. I was a founder member of the Link Housing award winning Scrutiny Panel, which began in 2013,  and have just recently stepped down from that role.

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I have been a member of Regional Networks since 2018, and we are currently involved in a re-brand.  My role in Scrutiny has very much centred round Tenant Services and how to bring about the best, most cost effective, and satisfactory services possible.

Clare Budden profile image

Clare Budden
ClwydAlyn Housing Association

My current role is as Group CEO of ClwydAlyn Housing Association. I have significant work experience in Local Authorities and Housing Associations both in England and Wales.

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ClwydAlyn owns 6500 homes across North Wales; employs 800 staff and has an annual turnover of £64m per annum with a £100m+ development programme on site.   ClwydAlyn owns and manages Care Homes and Extra Care Housing for older people, housing and support services for people who have been homeless; and social and affordable homes for people who just need somewhere good to live.  ClwydAlyn’s mission is to work with others to beat poverty and the Association has a values-based approach to all its work.

My most recent Local Authority experience was as Chief Officer at Flintshire Council. Whist there, I established the first Local Authority owned housing company in Wales with a significant new build programme; and led a culture and performance change programme which transformed the council’s previously poor reputation as a housing provider to being recognised as one of the best in Wales.

I am a board member of one of the most challenged Health Boards in Wales and set up and am Vice Chair of a “social movement” called 2025, established to end avoidable inequality in health and housing in North Wales. I am currently a member of the Welsh Government’s Ending Homelessness National Advisory Board; (working to end homelessness in Wales).

I was awarded an Honorary fellowship at Wrexham University in 2022; am a Fellow of the Chartered Institute of Housing and have a postgraduate qualification in Housing.

I am proud to be Welsh and am a mum of four; living close to where I was born and brought up in North Wales. I am driven by my personal values which inform every aspect of my life. I am angry that inequality is still so prevalent in Wales and I want to do what I can to help to reduce it.   

Susan McDonald profile image

Susan McDonald
Kingdom Group

Susan is the Executive Director of Operations for the Kingdom Group. She joined Kingdom in December 2021.Susan's role within the Kingdom Group is to manage the 3 operational areas, Asset Management, Development and Housing to ensure each area is delivering according to the corporate plan and to identify areas where efficiencies and improvements can be made. 

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Susan also leads the Customer Service team and ensures high standards of service are delivered to all customers.Prior to working for Kingdom Susan was a practising solicitor who specialised in social housing law and advised Housing Associations, Local Authorities and various funding providers. Susan also worked with the Scottish Government and provided training for the Social Housing Regulator. Susan has an LLB(Hons) from the University of Edinburgh and a Diploma in Legal Practice. She is also a Notary Public.

Andy Thomson  profile image

Andy Thomson
Bridgewater Housing Association Ltd

Andy has worked in social housing for over 30 years and has been the CEO at Bridgewater Housing Association Ltd since 2022. As the Chief Officer he provides strategic and inspirational leadership and direction to support and encourage all staff to contribute meaningfully to achieve innovative, value for money services for Bridgewater’s customers


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He helps develop and deliver on the organisation’s corporate strategy, business, financial and risk plans, and the overall governance framework including organisational performance, reporting directly to the governing Board.

Andy promotes Bridgewater housing association to maintain  its good reputation and to ensure they remain respected player within the housing sector and in particular, locally with our FLAIR (Federation of local associations in Renfrewshire and East Renfrewshire) colleagues and other partner organisations.

Bridgewater Housing Association is a “not for profit” charitable social enterprise which provides housing and services at an affordable price to people on low incomes.  We are a membership organisation, and each member receives one share in the Association which allows them to participate in the running of the organisation.  Any “profits” which are made by the organisation are re-invested in the properties which we own and the services which we provide.

The organisation is governed by a Board of Trustees who are volunteers and who are not paid.  They come from all walks of life but have one thing in common and that is that they either live in Erskine or have an interest in it.  Anyone who is a member of the Association can become a Board Member of the organisation and play a more involved part in the running of the Association.

Dr Kim McKee profile image

Dr Kim McKee
University of Stirling

Dr Kim McKee is Director of the postgraduate Housing Studies programme at the University of Stirling, which is accredited by the Chartered Institute of Housing. 

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She is also a member of the international editorial advisory board for the journal Housing Studies and a former Chair of the Housing Studies Association (a UK learned society), which promotes the interests of those involved in housing education and housing research. Throughout her academic career Kim has been driven by an interest in housing inequalities.

Susan Campbell profile image

Susan Campbell
Scottish National Investment Bank

Susan joined the Bank’s Investment Origination Team in November 2020, where she led investments focusing on the Place Mission for three years. 

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She is now developing the Bank’s market creation work in Place, working with others across the public, private and third sectors to explore new and innovative investment models to address place-based inequalities. Susan also leads on the Bank’s Equality Strategy. 

Prior to joining the Bank, Susan worked on the Scottish Government’s Building Scotland Fund and as part of the team preparing for Bank launch. Susan brings significant public sector and affordable housing experience, having spent over 16 years in roles within the Scottish Government, Scottish Housing Regulator and in a community based housing association.

Ilene Campbell profile image

Ilene Campbell
Tenants Information

Ilene Campbell is the Chief Executive of TIS and leads in the development of innovative tenant participation and engagement practice. She has over 25-years of senior leadership experience, working in the public, social rented, and third sectors to ensure tenants and wider communities have a voice.

Sally Thomas profile image

Sally Thomas
Scottish Federation of Housing Associations

Sally Thomas is Chief Executive at the Scottish Federation of Housing Associations (SFHA), the national representative body for Scotland’s housing associations and co-operatives. 

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She has worked for several housing associations in London and the North East of England, most recently as Head of Community Investment at North Star Housing Group.  Previously, she worked for the Homes and Communities Agency (HCA), on regeneration at an urban development corporation, as director of a consultancy specialising in community-based development and leading on social purpose and wider role at the Housing Associations Charitable Trust (HACT).

She has co-authored several publications for the Joseph Rowntree Foundation, the Chartered Institute of Housing, HACT, think tanks and government departments.  The most recent is ‘Acting on Localism: the role of housing associations in driving a community agenda’, published by Respublica.

She has chaired and served on a variety of boards in the housing, arts, health and charitable sectors.

Jill Pritchard profile image

Jill Pritchard
Occupational Therapist & Business Change Consultant

Jill Pritchard is an Occupational Therapist specialising in Housing issues & also a Workplace Change Consultant. She previously worked with the Joint Improvement Team of the Scottish Government & subsequently continued supporting Health, Housing & Social Care partnerships via the iHub within Healthcare Improvement Scotland. 

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She now works independently, supporting improvements in the delivery of adaptations, housing solutions & place based interventions at operational & strategic levels within local partnerships, promoting best use of Occupational Therapy & wider  staffing resources to produce better outcomes for people. She was on the steering group for the revised ‘Adaptations without Delay’ guidance, and is passionate about mainstreaming inclusive design and inclusive living. She is the Scotland rep for RCOTSS-Housing, Housing LIN Scotland Coordinator and Vice Chair of Horizon Housing Association.

Karen Fitzsimon profile image

Karen Fitzsimon
Indigo House

Karen Fitzsimons has 30 years of senior level and corporate consultancy experience in the RSL sector, having led three RSLs as Chief Executive and supported numerous RSLs with strategic projects and Interim CEO services. 


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Karen led Cordale Housing Association, Clyde Valley Housing and River Clyde Homes as Chief Executive between 1995 and 2009, successfully delivering on challenging turnaround, growth and set up strategies respectively.

Since 2009, Karen has directly supported a wide range of RSLs’ governing bodies and senior staff as a Consultant on governance and strategic projects.

Bryony Willett profile image

Bryony Willett
Maryhill Housing Association

​Bryony has been Chief Executive of Maryhill Housing since 2017. She joined Maryhill in August 2015 as Director of Housing. 

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Prior to Maryhill Bryony worked at Islington Council for nine years having started as a graduate trainee. Her expertise includes: strategic planning; housing management; asset management; health and safety; business planning; external funding bids; regeneration options appraisals; resident engagement; service development and contract management. Bryony is a member of the Chartered Institute of Housing Scotland Board and was previously a Board Director at Thistle Housing Association and Hyelm Housing Association in London.

Stacy Angus profile image

Stacy Angus
Osprey Housing Association

Stacy Angus has worked in the social housing sector for 16 years in a variety of senior management positions before being appointed to Chief Executive of Osprey Housing in 2021.

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In the previous role of Integration Manager, Stacy lead no the constitutional partnership between Osprey Housing and Moray Housing Partnership, combining both the service delivery and governance aspects if the new Group structure.  Latterly as Director of Housing two transfer of engagements into the Osprey Group have been completed including intensive tenant consultation, governance changes and service improvements.

Graham Harper profile image

Graham Harper

Graham Harper has been in social housing development for over 25 years. Following senior positions with the then Canmore and then Viewpoint Housing Associations he formed Graham Harper Consulting in 2010. 

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He provides development services to RSLs of varying sizes across Scotland. He has assisted the SFHA from time to time with development policy advice. He delivered Canmore’s “Slateford Green” project, pioneering many of the sustainability techniques we use today.

Michael McLaughlin profile image

Michael McLaughlin

Michael joined HACT in January 2020, having previously accrued 16 years’ experience in various social housing roles, much of which has involved developing and managing digital strategy and policy, latterly in Information and Compliance functions for Clydebank Housing Association. 

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Michael graduated with an MA in Social Sciences from Glasgow University in 2003, and more recently in 2020 completed a Diploma in Digital Inclusion Project Management.

As key contributor to Scottish Federation of Housing Associations (SFHA) Innovation and Future Thinking programme, Michael retains a keen interest in the promotion of data led organisations and the ways in which this enables digital solutions and innovation across the social housing sector. 

Currently leading on HACT’s sector leading UK Housing Data Standards initiative, having also recently researched and co-authored paper with CaCHE on The Impact of Social Housing: Economic, Social, Health and Wellbeing.

Fabrice Leveque profile image

Fabrice Leveque
WWF Scotland

Fabrice is climate and energy policy manager at WWF Scotland, leading the NGO’s advocacy work to tackle the climate emergency with a particular focus on decarbonising Scotland’s homes. 

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Fabrice has held several policy and delivery roles in the energy industry and was first motivated to tackle climate change by campaigns to stop a new generation of coal power stations in the UK.

Shona Marshall profile image

Shona Marshall
the ASM difference

Shona Marshall is a learning and talent development specialist with a passion for unlocking talent to drive personal, team and organisational performance.  

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With over 20 years corporate experience primarily in the engineering, construction and housebuilding sectors, she gained a reputation for having an inquisitive yet challenging approach to enable individuals to be the best they can be.

Her drive is to deliver meaningful and sustainable behaviour change by creating interventions and framing conversations to help others be and do what they want most creates success at both an operational and strategic level. She is now enjoying being able to satisfy her passion by working as an executive coach, facilitator, and consultant.

Larke Adger profile image

Larke Adger
West Granton Housing Co-operative Ltd

Larke is Chief Executive Officer (CEO) is first in command and reports to the Committee of Management. Larke sets the organisational vision and is accountable for the success of the Co-op. 
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Larke oversees the long-term planning and strategic direction of the Co-op collaborating with community partners, consultants and external stakeholders. She ensures ongoing compliance in all areas of statutory and regulatory obligations, along with implementing self-assessment processes to ensure a regime of continuous improvement. Larke is also the Company Secretary and has 22 years service at WGHC.
Ian Lever profile image

Ian Lever

Ian has developed and managed innovative digital strategies including customer access solutions delivering both efficiencies and cashable savings to a range of clients in Housing, Local Government and Care. A number of these clients have since received national recognition for their innovative use of technology!

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Strategic planning and development of digital and technology services, strategies, and budgets. Infrastructure and systems review and procurements. Structured programme management and process reviews.

Melanie Russell profile image

Melanie Russell
Lloyds Bank

As Relationship Manager, Melanie is responsible for Lloyds Banking Group’s relationships with larger RSL’s in the North. She joined Bank of Scotland 25 years ago and has spent most of her career in front line roles. 

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As the Bank calls for one million more social homes over the next decade, Melanie’s focus is to work closely with clients to identify needs, share intel and develop solutions. She has delivered a significant number of Loan Facilities and other specialist products to clients. Melanie has a degree in Business Studies and is a Member of the Chartered Institute of Bankers in Scotland.

Dave Hawkey profile image

Dave Hawkey
IPPR Scotland

Dave Hawkey is Senior Research Fellow at IPPR Scotland, and works across a range of policy areas covering social, economic, environmental and democratic justice. Prior to joining IPPR Scotland, Dave was a civil servant in the Scottish Government’s Heat in Buildings Division. 

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He has also worked at Ofgem with a focus on improving the environmental sustainability of gas networks, and has a background in academia, having worked on international comparative research in sustainable policy and practice at the University of Edinburgh as Senior Research Fellow. 

Lewis Shand Smith  profile image

Lewis Shand Smith
Consumer Focus

Formerly the UK Energy, Telecoms and Surveyors Ombudsman Lewis now leads on projects designed to raise standards for consumers and provide access to dispute resolution in several key sectors, together with working on the transition to clean energy for all. 

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He chairs the Business Banking Resolution Service, the Scottish Energy Consumers Network and the New Homes Quality Board Code Council; he is a member of the Scottish Energy Advisory Board and the Green Heat Finance Taskforce and is on the Expert Consumer Panel of the Office of Rail and Road; he is also the Convener of LGBT Youth Scotland.

David Pentland profile image

David Pentland
Homeless Network Scotland

I started my journey in housing as a rough sleeper campaigning for better service provision and legislation in the mid-1990s. I formed the Homeless Users Group Edinburgh (HUGE)


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I worked in a variety of frontline roles in housing and addictions in subsequent years

 I joined All In For Change when it was set up in late 1999. I was part of the sub group of All in for Change that fed into the PRG. In 2021 I won an secondment to the Scottish Government for 2 years as a policy officer. After the conclusion of my secondment I have been an associate of HNS developing stigma training.

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