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Communications Conference 2019
The Lighthouse

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Tue, 26 Mar from
09:45 to 16:30 (BST)


The Lighthouse
11 Mitchell Lane, Glasgow, G1 3NU


From £219

About the Conference

The SFHA’s Communications Conference will get you up to speed on the latest topics relevant to communications professionals and allow you to join in debates through interactive sessions led by expert speakers.

This year’s SFHA Communications Conference will look at innovation in communications and how we can gain insight in order to make the most impact.

Following on from last year, the event will once again consist solely of interactive plenary sessions, allowing you to hear every speaker.

Topics to be explored at the event include:

  • Getting your message clear – and why it’s more important than ever
  • What does the future hold for tenant engagement?
  • The secrets of getting staff on board with communications
  • Social media – where are we now?

Benefits of attending

The SFHA’s Communications Conference will get you up to speed on the latest topics relevant to communications professionals and allow you to join in debates through interactive plenary sessions led by expert speakers.

Who Should Attend?

The conference is for communications professionals, or those with an interest in communications. It is particularly relevant to those working in the social housing and third sectors.

Date & Venue

The event takes place on the 26 March at The Lighthouse in Glasgow city centre. The Lighthouse in Glasgow is Scotland's Centre for Design and Architecture and is close to all transport links including Central & Queen Street Railway stations and Buchanan Bus Station.


Costs & How to Book

Prices start at £219 for members and £299 for non members. 

Take advantage of our offer and book THREE places and get a FOURTH free! 


Member Price £219

Non-member Price £ 299

Communications Conference 2019 at The Lighthouse

11 Mitchell Lane, Glasgow, G1 3NU


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Neil Golightly  profile image

Neil Golightly
Cairn Housing Association

‚ÄčNeil Golightly has twenty years experience of working in the voluntary sector and previously worked for the Ark Trust, a service for homeless people in Edinburgh’s old town.

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Neil has worked at Cairn Housing Association for 14 years and holds the role of Business Services Manager.  His responsibilities include the management and delivery of Cairn’s Customer Involvement Strategy, Community Development Strategy and Marketing and Communications Strategy.  He also manages the association’s centralised contact centre service which is playing a central role in encouraging tenants towards online services, as outlined in the new Digital Futures Strategy.

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Stuart Darroch
Wheatley Group

Stuart Darroch is the Senior Digital Communications Officer at Wheatley - Scotland’s leading housing, care and property-management group.

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He is an award-winning public relations and digital communications professional having spent a decade in the industry.

At Wheatley, Stuart helped develop and design 10 new websites for the organisations within the Group and leads on 15 social media channels.

Prior to his digital role, he was a Communications Officer for Wheatley and Scotland’s biggest social landlord, GHA.

Stuart previously spent more than 12 years in journalism, working as a senior sport journalist for local and national newspaper titles.

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Gaynor Marshall

Gaynor was one of the first female Directors appointed to the Board at Lothian in 2016. 

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She started her career at branch level in RBS and was instrumental in delivering one of the first successful regional business development strategies across Edinburgh.  Gaynor left RBS after 10 years to begin a communications consultancy, which allowed her to gain invaluable commercial experience in a diverse range of sectors.  It was through her consultancy work that Gaynor joined Lothian in 2013 as a temporary marketing project lead on a new ticketing campaign.  Three years later she was appointed Communications Director with overall responsibility for all internal and external communications, marketing, customer services and corporate affairs.  In 2018 the team then went on to be recognised as in-house PR team at the Scottish Chartered Institute of Public Relations.

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Sarah Taylor

Sarah is responsible for all internal and external communications and events across the Lothian Group. 

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Sarah joined Lothian in 2005 as part of the customer services team and has held various positions across the business before coming into the communications channel.

Hugely knowledgeable about various aspects of the business, Sarah was seconded to TIE (Transport Initiatives Edinburgh) as Internal Communications Manager for 18 months before returning to Lothian as Communications Manager.

Over the last two years Sarah has led on implementation of an award winning media strategy which has seen Lothian’s media position stabilised and significantly strengthened in both local and industry press.

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Clare Bridson

Clare has overall responsibility for Lothian Group’s social media feeds, web content, Freedom of Information requests and manages the Customer Services team.

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Clare has worked at Lothian for over 15 years and has grown Lothian’s social platforms into the reach we enjoy today.

Responsible for high impact, multi-faceted award winning social campaigns, Clare has built up Lothian’s audience to in excess of 170,000.

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Sabrina Allan
West of Scotland Housing Association

Sabrina Allan is an experienced communications professional and since 2015 has undertaken the role of Communications & PR Coordinator for West of Scotland Housing Association where she has responsibility for delivering internal and external communication activities. 

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Prior to this she worked as Communication Officer at Scottish youth justice charity, Includem, with key achievements including securing national and international media coverage and leading on a full rebrand of the organisation. Having graduated in 2006 with a BA (Hons) Communication & Mass Media, Sabrina has recently returned to her studies and is currently completing the CIPR Professional Public Relations Diploma. She is passionate about making a difference and volunteered as a member of the Children’s Panel in Glasgow for four years

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Jean Duncan
Edinburgh Leisure

As Customer Development Manager, Jean is responsible for managing two teams of customer advisors handling general enquiries and membership account enquires. Jean is also responsible for Information Compliance and process development.

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Jean was responsible for implementing FOI in Edinburgh Leisure in 2014 and currently manages all information requests.

Jean brings 30 years of experience in the leisure industry and is known for her passion for development. She works across multiple business areas, including operational management, project management, business support functions, process development, Learning and Development, Information Compliance and Customer Service.  She is passionate about development since starting her career as a teacher and moving into the leisure industry.

Outside of the office Jean, a former international field hockey umpire continues her passion for developing people by coaching field hockey umpires across the world.

Jean holds a Bachelor of Education Degree and a Diploma in Learning and Development.

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Karen Begg
Fife Housing Group

An experienced communications professional with over 15 years’ industry experience, Karen is currently Communications and Marketing Manager with Fife Housing Group.

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She is responsible for the delivery of all of their internal and external communication, media relations and marketing activities.

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