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Housing Scotland - Annual Conference 2019
Radisson Blu Hotel Glasgow

Event Finished


Tue 11 - Wed 12, Jun from
10:00 to 15:30 (BST)


Radisson Blu Hotel Glasgow
301 Argyle Street, Glasgow, G2 8DL

Thank you to all who attended this years SFHA Annual Conference - Housing Scotland. The presentations are now available on the right hand side of this page.

The conference saw over 300 attendees come together to share innovative ideas and imagine who our customers will be and what our homes and neighbourhoods will look like in 2040.

The event saw lots of networking and interesting discussion.

If you are interested in attending next years Annual Conference or joining the planning group please contact Karen Devin, Events Producer on kdevin@sfha.co.uk


Member Price

Non-member Price

Housing Scotland - Annual Conference 2019 at Radisson Blu Hotel Glasgow

301 Argyle Street, Glasgow, G2 8DL


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Main Sponsor

McDermott Group Logo

Dinner Sponsor


Bag Sponsor

Utility Aid

Lunch Sponsor

Hub West Scotland

Tea & Coffee Sponsor

Law at Work Logo

Drinks Sponsor

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Lanyard Sponsor



Andrew van Doorn profile image

Andrew van Doorn

Andrew is the Chief Executive of HACT.  HACT is a UK innovation charity, social enterprise and industry-focused think/do tank established by the housing association sector.

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It seeks to influence and innovate in ways that help all housing providers deliver more effectively within their communities. This includes their pioneering work on Community Insight and Social Value, helping housing associations to demonstrate their social impact and value for money.

Andrew has worked for HACT for 15 years and in housing, homelessness, supported housing, community development and wider social policy and practice for 26 years.  He is a Chair of Stonewall Housing and a Non-Executive Director at London North West University Healthcare NHS Trust.

Professor Duncan MacLennan profile image

Professor Duncan MacLennan

Duncan Maclennan CBE FRSE FAcSS FRSA RTPI(Hon) CIH(Hon) RICS(Hon) works in the UK, Australia and Canada and lives in Edinburgh and at Kingsburg, Nova Scotia. He is an applied economist with an international reputation for work on housing, infrastructure, neighbourhoods, cities and regions.

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He is presently Professor of Public Policy at the University of Glasgow and Professorial Fellow in Urban Economics at City Futures, UNSW, Sydney. Previously he was Professor of Strategic Urban Management and Head of the School of Geography and Geosciences at the University of St Andrews (2008-18) and held Chairs in applied economics at the University of Glasgow from 1983-2003 and directed the UK’s national (ESRC) research centre for cities and housing throughout that period. He has previously held visiting chairs in the Wharton Business School (University of Pennsylvania), the Department of Land Economics, University of Cambridge, the Department of Economics at the University of California at Berkeley and the Cities Research Centre at RMIT, Melbourne.

Duncan also has considerable experience working as an economist within government, as Special Adviser to Donald Dewar and subsequent First Ministers of Scotland from 1999-2003, as a Chief Economist and Deputy Secretary for Policy and Strategy in the Government of Victoria, Australia (2003-5), and then as Chief Economist in the Federal Department for Infrastructure and Cities in Ottawa (2005-9). He has acted as an Adviser to the Office of the Prime Minister of Canada (2004) on cities, advised the Department of Prime Minister and Cabinet in New Zealand on housing issues (2008, 2009) and served on the Australian Prime Minister’s Expert Advisory Panel on the Future Planning of Australian Cities (2010-12). He has also advised the World Bank, OECD and the EU. He was a member of the Board of Scottish Homes from 1989-1999 and currently sits on the Economic Commission for the Glasgow City Region and is leading their review on emerging challenges and opportunities for the city-region.

Emma Johnston profile image

Emma Johnston
Albyn Housing Society

Emma Johnston is a Housing Services Assistant based in Inverness. She started her Social Housing career in Glasgow in 2013 (with a brief break to concentrate on commercial property) before moving north in 2017 to join Albyn Housing Society.

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Since joining the organisation Emma has participated in a number of projects and groups covering such areas as Universal Credit, Housing Management IT and GDPR.

Margarita Morrison  profile image

Margarita Morrison
Department for Work and Pensions

Margarita is the Work and Health Services Director for Scotland with responsibility for 84 Jobcentres, 4 Service Centres and around 4,000 staff.

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She is a member of Department for Work and Pensions (DWP) Executive Team and represents DWP at a senior level in Scotland ensuring that UK Government Policy is communicated to partners and stakeholders.

Margarita joined DWP in March 2019 bringing with her over 37 years’ experience in social housing including community regeneration and support services for people with addictions, health issues and disabilities.

Margarita has a passion for excellent customer service.

Ruth Glassborow profile image

Ruth Glassborow
Healthcare Improvement Scotland

Ruth provides strategic leadership for the Improvement Hub which provides support for health and social care organisations across Scotland to redesign and continuously improve services, with the ultimate aim of improving the health and wellbeing outcomes for people in Scotland. 

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Before joining Healthcare Improvement Scotland, Ruth worked in the Scottish Government providing strategic leadership for a portfolio of programmes focused on delivering sustained improvements across dementia and mental health services. Prior to this she held a range of senior management positions in health and social care around the UK including supporting and leading innovative partnership programmes with the housing sector.

Nigel Fortnum profile image

Nigel Fortnum

Nigel has been involved in executive search for nearly 20 years, successfully running his own consultancy, Fortnum Select, before joining Aspen in 2012. He brought with him a wealth of experience in the commercial world of Agri-Business with some of the leading names in Agrochemicals, Pharmaceuticals and Animal Nutrition. This allowed him to specialise in the key industries of Agri-Business, Food and Drink, and FMCG within Executive search.

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In the last four years Nigel has discovered a new passion for the Social Housing sector, developing his own specialised Housing team within Aspen.  He believes Aspens contribution to tackling the social housing issue is to ensure that strong candidates are appointed into key roles; candidates who will drive forward the vision and values of their organisation and positively impact the communities and tenants they serve.

Aspen is a values led organisation and Nigel leads by example dedicated his spare time to charitable causes and acting as a mentor for Entrepreneurial Spark, Adopt an Intern and STem Ambassador.

Angela Lockwood profile image

Angela Lockwood
North Star Housing Group

Angela Lockwood is CEO of North Star Housing Group based in North East England. She has worked in social housing for over 30 years and is a FCIH, holds an MBA and sits on the Joseph Rowntree Housing Trust board. 

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North Star was first in the sector to achieve IiP Platinum, has been a three times Sunday Times Best Company with the highest three star rating, and was voted number one landlord in 24 housing magazine in 2018. Angela is very interested in leadership and cultural change and co-authored a book “Working Relationships in the 21st Century” that explored collaborative leadership.

Matthew Gardiner profile image

Matthew Gardiner
Trafford Housing Trust

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Chief Executive of Trafford Housing Trust, Matthew has been happily engrossed in housing for 30 years.  He is proud to lead a social enterprise contributing to the economic, social and environmental regeneration of Trafford and believes in a society where people are informed to make choices, make a valuable contribution, and are happy and healthy.

Matthew also finds time to be a key member of the Trafford Partnership and Board Member of HACT, the housing innovation charity, helping housing providers to deliver more effectively within their communities.

Emily Forbes profile image

Emily Forbes
Albyn Housing Society

Emily comes from an Insolvency background working with an Insolvency Boutique for 8 years since leaving school in 2007. She started with Albyn Housing Society in September 2015 as a Housing Services Assistant. 

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Emily joined the Society just on the cusp of moving towards generic working. She is a fully generic Housing Services Assistant assisting the Housing Services Officer with all aspects of the Tenant Experience for the patch. These aspects include Arrears Management, Allocations, Voids, Maintenance, Tenancy Management and Anti-social Behaviour.  She is always keen to get involved with new initiatives.

Zhan McIntyre profile image

Zhan McIntyre

Zhan joined the Scottish Federation of Housing Associations in 2015 after nearly a decade in Local Authority housing policy and strategy.

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In her role at SFHA, Zhan supports and promotes the work of housing associations across Scotland and represents SFHA members to influence and collaborate with partners across the public, private and third sector. Focusing on housing management, health and social care integration and homelessness, Zhan has a keen interest in promoting the links between affordable good quality housing and wider health and wellbeing outcomes.


Jill Pritchard profile image

Jill Pritchard
Occupational Therapist & Business Change Consultant

Jill Pritchard is an Occupational Therapist specialising in Housing issues & also a Business Change Consultant. She previously worked with the Joint Improvement Team of the Scottish Government & has continued supporting Health, Housing & Social Care partnerships via the iHub within Healthcare Improvement Scotland. 

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She supports improvements in the delivery of adaptations & housing interventions at operational & strategic levels within the Integration arrangements & promotes best use of Occupational Therapy & wider partnership staffing resources to produce better housing/adaptation outcomes for people. She was on the steering group for the revised ‘Adaptations without Delay’ guidance and is passionate about mainstreaming inclusive design and inclusive living.

Matt Bridgestock profile image

Matt Bridgestock
John Gilbert Architects

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Matt is an experienced practitioner who has led innovative architectural and planning projects. He has worked on projects from rural housing design to inner city housing and urban regeneration. Current projects includes more than 150 homes for affordable rent in Glasgow (including Carntyne Church Passivhaus), rural projects including rural social housing to passivhaus standard and development of design guides for a number of social housing providers.  Recently Matt initiated the award winning Hab-Lab building performance service and launched a new initiative, Passivhoos, aiming to bring Passivhaus standard performance to social housing budgets.


Martin Pollhammer profile image

Martin Pollhammer
East Lothian Housing Association

Martin is Chief Executive of East Lothian Housing Association, a post he has held for almost 12 years now. 

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An active member of the Rural and Islands Housing Association Forum (RIHAF), Martin has spent much of his career working for rural housing associations, but has also worked in urban environments and for a large English Local Authority.  He is also a Director of his local community owned village pub.

Sally Thomas profile image

Sally Thomas
Scottish Federation of Housing Associations

Sally Thomas is Chief Executive at the Scottish Federation of Housing Associations (SFHA), the national representative body for Scotland’s housing associations and co-operatives. 

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 She has worked for several housing associations in London and the North East of England, most recently as Head of Community Investment at North Star Housing Group.  Previously, she worked for the Homes and Communities Agency (HCA), on regeneration at an urban development corporation, as director of a consultancy specialising in community-based development and leading on social purpose and wider role at the Housing Associations Charitable Trust (HACT).

She has co-authored several publications for the Joseph Rowntree Foundation, the Chartered Institute of Housing, HACT, think tanks and government departments.  The most recent is ‘Acting on Localism: the role of housing associations in driving a community agenda’, published by Respublica.

She has chaired and served on a variety of boards in the housing, arts, health and charitable sectors, and is currently Vice-Chair of the Town and Country Planning Association (TCPA).

Barry Knight profile image

Barry Knight

Barry Knight is a social scientist and statistician. Having advised the Ford Foundation and the CS Mott Foundation, he now works with the Global Fund for Community Foundations, the Arab Reform Initiative and the European Foundation Centre

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He is co-chair of the Working Group on Philanthropy for Social Justice and Peace and is the author or editor of 14 books on poverty, civil society, community development and democracy.
In this talk, Barry Knight will be drawing on research conducted by the Webb Memorial Trust for his book Rethinking Poverty (Bristol University Policy Press, 2017) and the global campaign to #ShiftThePower led by the Global Fund for Community Foundations.  Barry will draw on his extensive knowledge of civil society in the UK and internationally to set out ways of building community to assess the ever-deepening fractures in our society.


Conference Exhibitors

Stand Exhibitor Contact


McDermott Group Logo

McDermott Group





Aspen People Logo

Aspen People


Positive Action in Housing Logo

Positive Action in Housing






Polypipe Ventilation / Surestop Ltd


City Building Logo

City Building (Glasgow) LLP


Scotland Excel

Scotland Excel


CMS Window Systems Logo

CMS Window Systems


Designer Software

Designer Software


Rainbow International Logo

Rainbow International


Go - Centric

Go - Centric


CIH Scotland



Optify Logo



John O'Conner Logo

John O’Conner Grounds Maintenance Ltd


Keep Scotland Beautiful Logo

Keep Scotland Beautiful





CPL Software

CPL Software Ltd


Ross Promotional Products Logo

Ross Promotional Products Ltd


Hub West Scotland

Hub West Scotland


Everwarm Logo

Everwarm Ltd


Utility Aid

Utility Aid


Aico Logo



Intratone uk

Intratone UK



Turner Group


Law at Work Logo

Law at Work


NorDan Logo

NorDan (UK) Ltd

Exhibition Floor Plan

Floor Plan

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