About the Conference
Strong governance is not achieved over night. Organisations must draw from and learn from past experience; be self-aware of their strengths and weaknesses in the present; and plan for the future to ensure continuous excellence. This two-day conference explores these challenges at each stage: the past, present and future.
The conference will look at the changing regulatory landscape within the sector, including forthcoming changes to the Scottish Housing Regulator’s Regulatory Framework, Freedom of Information and the General Data Protection Regulations. It will focus on how organisations can meaningfully self-assess their performance, and put in place the correct checks and balances to ensure robust systems are in place. It will conclude by looking at how succession planning and considered recruitment of governing body members is pivotal to ensuring continued success.
Is this the conference for you?
This conference is open to both Governing Body Members and staff, ensuring a variety of different perspectives are shared and discussed during this thought-provoking and interactive event.
About the Venue
The purpose built, architecturally striking Radisson Blu offers a superb location in central Glasgow.
Within walking distance of Glasgow Central Station and with Queen Street closeby, the hotel offers easy access by road, rail or air.
Cost of the Conference
Rates frozen at 2017 Prices
Day delegate rates start at £195 for members and £295 for non members. Residential places start at £460 for members and £690 for non members - so don't delay booking your place!
Book two and bring a colleague for free!*
If your organisation books two places (either residential or day) you can bring a third day delegate for free on either day 1 or 2.
* all delegate places must be booked at the same time and from the same organisation to qualify. This discount cannot be used in conjunction with any other discount or promotion.
Speakers & Biographies
Quinn Internal Audit & Business Support Services
Caron is a qualified accountant and a member of the Chartered Institute of Internal Auditors UK & Ireland, the Institute of Risk Management and the Chartered Institute of Housing. Caron is also Vice Chair of Melville Housing Association, Dalkeith and a member of the Association’s Audit Subcommittee.
Caron is also Chair of West Lothian Citizens Advice Bureau and a member of the Governance and the Policy & Procedural Subcommittees and Member of the Citizens Advice Scotland Policy Forum Group.
Caron has been an internal auditor for 25 years in both the UK and Australia. Over the last 12 years, Caron has focussed her career path primarily on the provision of internal audit and business support services within the Scottish social housing sector. Internal audits undertaken and business services delivered by Caron cover all aspects of an RSL’s business. In April 2015, Caron formed ‘Quinn Internal Audit & Business Support Services’ to provide bespoke, specialist services to the Scottish social housing sector. There is now a team of five full-time audit staff and two business support officers working for Quinn Internal Audit & Business Support Services. The firm currently provides internal audit and/or business support services to 56 Scottish RSLs.
Caron’s progression up the ‘internal audit ladder’ evidences her ability, skills and knowledge as an internal audit practitioner, leader and strategic thinker. Her experience working with a number of RSLs of varying size has given Caron a specific skill set that allows her to assess the effectiveness of an RSL at a detailed, operational level - as well as strategically.
Scottish Housing Regulator
Michael is the Chief Executive and accountable officer, responsible for managing and directing the organisation to fulfil its purpose and meet its objectives.
Linda Ewart has provided support to a wide range of housing associations, first in a variety of roles with the SFHA and, in the last ten years, as an independent consultant.
With a background, in policy development and good practice advice, she has experience in many fields and has led sector negotiations on regulatory matters, lobbied government and politicians and influenced legislation and policy.
As an independent consultant, Linda has specialised in housing association governance, working with governing bodies and staff on a wide range of issues including business and strategic planning, policy review and development and regulatory compliance.
Scottish Information Commissioner
Daren Fitzhenry took up post as Scottish Information Commissioner in October 2017, for a fixed term of six years. Prior to his current role, he was a senior officer in the Royal Air Force Legal Branch, heading up its legal advisory team, with wide-ranging experience in the development, implementation and enforcement of regulatory systems.
As Scottish Information Commissioner, Daren is responsible for the enforcement and promotion of Scotland’s freedom of information laws. This includes handling appeals about the way in which Scottish public authorities respond to information requests, promoting good practice and monitoring and assessing FOI performance.
He is strongly committed to the principles of freedom of information, recognising the significant benefits that FOI brings to society, not least its key role in enabling the public's participation and engagement in the issues which really matter to them.
Clive has been involved in building and construction within the public sector for over 20 years. An associate member of the Chartered Institute of Procurement & Supply, for the last 8 years he has been advising Scottish public sector organisations on procurement and how to best utilise pre tendered frameworks.
He is the Director of the Scottish Procurement Alliance, a collaboration of Scottish RSL’s and Local Authorities who own and manage housing and other non-housing public sector buildings throughout Scotland.
Clive is a member of the Berwickshire Housing Association Board and also sits on the Board of LHC (formerly the London Housing Consortium).
Scottish Public Services Ombudsman
Rosemary Agnew has been the Scottish Public Services Ombudsman since 1 May 2017. Her role includes:
- final stage of complaints about (most of) the Scottish public sector
- independent reviewer of applications to the Scottish Welfare Fund
- Complaints Standards Authority (including developing model complaint handling procedures for the Scottish public sector)
Up to 2017, Rosemary was the Scottish Information Commissioner, responsible for the enforcement of FOI across Scotland and for monitoring and promoting good FOI practice.
Prior to that, she was involved in public service complaints with the Scottish Legal Complaints Commission and Local Government Ombudsman in the UK.
Rosemary is committed to transparent, sustainable improvement in Scottish public services and sees complaints, and what is learned from them, as integral to the improvement landscape. Equally, she recognises the importance of being the final stage of the complaints process in Scotland for most public services, and in ensuring that where things go wrong for individuals, action is taken to put things right as far as possible. Having held the offices of both Information Commissioner and Public Services Ombudsman, Rosemary has a unique insight into Scottish Public Services.
Martin oversees OSCR's frontline casework functions of conducting inquiries and investigations into charities, granting charitable status to new applicants and operating the charity consents and reorganisation regimes. He also advises on policy issues relating to these functions. Martin has worked in OSCR, with a particular focus on charitable status issues, since 2006. Brought up in the north-east of England, he is a graduate of the University of Edinburgh. He began his career at the National Archives of Scotland, serving as the Inspecting Officer for government records in Scotland. Following that, he was seconded to the former General Register Office for Scotland and managed its public search facilities, including Scotland's People website.