Head of Housing
West of Scotland
Loreburn Housing Association
£50,798 - £62,049
Closing date for applications
Full salary & employment details
Employment Type: Full time, permanent
Location: Dumfries & Galloway (regular travel required).
Salary range: £50,798 - £62,049 + competitive benefits package + on call rota payments
Hours: 35 hours each week, with general working pattern of Monday to Friday, 9am to 5pm.
Location: Dumfries & Galloway (regular travel required).
Salary range: £50,798 - £62,049 + competitive benefits package + on call rota payments
Hours: 35 hours each week, with general working pattern of Monday to Friday, 9am to 5pm.
Job Type
Full Time
Job description
About the Role
Working alongside a welcoming and supportive management team, you’ll lead our mission to create and sustain GREAT places to live across southwest Scotland.
As Head of Housing you will be responsible for delivering high quality, tenant focussed housing services. You will shape strategy, ensure compliance and drive continuous improvement and service improvement across tenancy and neighbourhood management, community development and tenant engagement.
As a visible and collaborative leader, you will embody our GREAT values and inspire a culture of integrity, accountability and performance. You will build partnerships to enhance community impact while ensuring that your teams deliver services that truly place tenants first.
Responsibilities
• Provide strategic and operational leadership across all housing services, ensuring compliance with the Scottish Social Housing Charter, regulatory standards and legislative requirements.
• Champion a tenant-first culture, embedding co-production and tenant voice into service design, delivery, and scrutiny.
• Lead the development and implementation of housing strategies, policies, and performance frameworks aligned to Loreburn’s corporate priorities.
• Oversee all aspects of housing service delivery, using data and insight to drive performance, mitigate risks, and achieve/exceed KPIs.
• Take accountability for housing budgets, ensuring financial sustainability and value for money.
• Drive service transformation and embed new systems and working practices that improve tenant experience.
• Represent Loreburn externally, influencing policy and building strong partnerships that benefit tenants and communities.
Key Requirements
We are looking for an experienced and principled housing leader who brings:
• Proven success in leading progressive housing teams, delivering service improvements and achieving performance targets.
• Infrastructure to accommodate home working with access to broadband.
• Participation in the on call rota
• A track record of embedding tenant voice and co-production in service delivery.
• Experience in budget management, risk management and performance monitoring.
• Strong leadership skills, with the ability to inspire, collaborate and drive transformation.
• Excellent judgement, professional integrity, and the ability to balance strategic priorities with operational delivery.
• Proficiency in data analysis and ICT, with the ability to use information to make clear, evidence-based decisions.
• Strong resilience and organisational skills.
• Knowledge of relevant regulations and compliance standards.
Benefits
We know our people are key to our success. In return for your leadership and expertise, we offer:
• Competitive pay and rewards
• Employer pension contributions of 8%, life cover of 3 x salary and options for salary sacrifice
• 40 days holiday which includes 12 fixed days including a Christmas closure
• Wellbeing Time – Alternative to a 34-hour week. Staff have 49 hours to take throughout the year to offer greater flexibility and to support health and work/life balance.
• Westfield Health Plan – contributions towards a range of services including dental, optical, therapy treatment, counselling and wellbeing services
• Employee discounts including cashback and high street retail and gym discounts
• Enhanced family friendly policies
• Flexible working and a Hub, Home and Roam working model.
• Professional development
• Strong values-based culture and a chance to make a real difference to tenants and communities across the region.
Working alongside a welcoming and supportive management team, you’ll lead our mission to create and sustain GREAT places to live across southwest Scotland.
As Head of Housing you will be responsible for delivering high quality, tenant focussed housing services. You will shape strategy, ensure compliance and drive continuous improvement and service improvement across tenancy and neighbourhood management, community development and tenant engagement.
As a visible and collaborative leader, you will embody our GREAT values and inspire a culture of integrity, accountability and performance. You will build partnerships to enhance community impact while ensuring that your teams deliver services that truly place tenants first.
Responsibilities
• Provide strategic and operational leadership across all housing services, ensuring compliance with the Scottish Social Housing Charter, regulatory standards and legislative requirements.
• Champion a tenant-first culture, embedding co-production and tenant voice into service design, delivery, and scrutiny.
• Lead the development and implementation of housing strategies, policies, and performance frameworks aligned to Loreburn’s corporate priorities.
• Oversee all aspects of housing service delivery, using data and insight to drive performance, mitigate risks, and achieve/exceed KPIs.
• Take accountability for housing budgets, ensuring financial sustainability and value for money.
• Drive service transformation and embed new systems and working practices that improve tenant experience.
• Represent Loreburn externally, influencing policy and building strong partnerships that benefit tenants and communities.
Key Requirements
We are looking for an experienced and principled housing leader who brings:
• Proven success in leading progressive housing teams, delivering service improvements and achieving performance targets.
• Infrastructure to accommodate home working with access to broadband.
• Participation in the on call rota
• A track record of embedding tenant voice and co-production in service delivery.
• Experience in budget management, risk management and performance monitoring.
• Strong leadership skills, with the ability to inspire, collaborate and drive transformation.
• Excellent judgement, professional integrity, and the ability to balance strategic priorities with operational delivery.
• Proficiency in data analysis and ICT, with the ability to use information to make clear, evidence-based decisions.
• Strong resilience and organisational skills.
• Knowledge of relevant regulations and compliance standards.
Benefits
We know our people are key to our success. In return for your leadership and expertise, we offer:
• Competitive pay and rewards
• Employer pension contributions of 8%, life cover of 3 x salary and options for salary sacrifice
• 40 days holiday which includes 12 fixed days including a Christmas closure
• Wellbeing Time – Alternative to a 34-hour week. Staff have 49 hours to take throughout the year to offer greater flexibility and to support health and work/life balance.
• Westfield Health Plan – contributions towards a range of services including dental, optical, therapy treatment, counselling and wellbeing services
• Employee discounts including cashback and high street retail and gym discounts
• Enhanced family friendly policies
• Flexible working and a Hub, Home and Roam working model.
• Professional development
• Strong values-based culture and a chance to make a real difference to tenants and communities across the region.
