Housing Officer (Part-time) 17.5hrs
West of Scotland
Clyde Valley Housing Association
£20,318 - £22,310
Closing date for applications
Full salary & employment details
Salary – EVH Grade 7: £40,635 - £44,619 (£20,318 - £22,310 per annum pro-rata)
Number of hours per week – 17.5hrs per week
Number of hours per week – 17.5hrs per week
Job Type
Part Time
Job description
Our Housing Officers make a real impact on the organisation’s customer service and performance, ensuring income collection for the organisation and creating sustainable tenancies for our customers.
Key responsibilities include:
Provide an outstanding experience to all customers of the Clyde Valley Group
• Focus on the delivery of quality outcomes for the customer, seek to exceed their expectations wherever possible
• Seek to reduce customer effort by taking ownership of the customer’s request
• Maintain a positive and friendly attitude with customers at all times
• Focus on solving problems, including complaints, advocating on behalf of the customer
• Manage and maintain customer records and associated data with absolute care and attention.
• Act as a team player, work in partnership across the group to ensure collaborative working and consistency of service.
In return, Clyde Valley Group offer a great remuneration and benefits package, including generous holidays and flexible working arrangements, an on-site gym and training and development opportunities.
Guaranteed Interview:
As a Disability Confident Employer, we’ll interview all disabled candidates who meet the minimum essential requirements for the post. If you tell us that you’re disabled, we’ll ensure that we make reasonable adjustments during each stage of the recruitment and selection process and if you join us, to where and how you work.
Closing date for Applications: Please submit your CV and personal statement to us by 9 am on Tuesday 22nd July 20205.
Interview are expected to take place on Wednesday 30th July 2025.
Key responsibilities include:
Provide an outstanding experience to all customers of the Clyde Valley Group
• Focus on the delivery of quality outcomes for the customer, seek to exceed their expectations wherever possible
• Seek to reduce customer effort by taking ownership of the customer’s request
• Maintain a positive and friendly attitude with customers at all times
• Focus on solving problems, including complaints, advocating on behalf of the customer
• Manage and maintain customer records and associated data with absolute care and attention.
• Act as a team player, work in partnership across the group to ensure collaborative working and consistency of service.
In return, Clyde Valley Group offer a great remuneration and benefits package, including generous holidays and flexible working arrangements, an on-site gym and training and development opportunities.
Guaranteed Interview:
As a Disability Confident Employer, we’ll interview all disabled candidates who meet the minimum essential requirements for the post. If you tell us that you’re disabled, we’ll ensure that we make reasonable adjustments during each stage of the recruitment and selection process and if you join us, to where and how you work.
Closing date for Applications: Please submit your CV and personal statement to us by 9 am on Tuesday 22nd July 20205.
Interview are expected to take place on Wednesday 30th July 2025.
Notes
To apply for the role, please submit your CV and personal statement to https://cvha.bamboohr.com/careers. Closing date for applications is 9am on Tuesday 22nd July 2025.
The full Role Profile and application guidance can be found here: https://cvha.org.uk/data/Recruitment_Pack_Housing_Officer_Perm_17.5hrs_2025_07_01_09_29_53.pdf
