Property Officer

You will be responsible for all maintenance issues arising in your patch of properties, whether repairs, voids or planned maintenance. You will get to know your patch in detail, understanding the construction of the properties and the maintenance required to ensure the properties remain safe, secure and attractive for our customers.

You will be focussed on ensuring customers receive an excellent level of service through informative communication, knowledgeable advice on issues such as damp and condensation and a proactive approach to identifying and resolving maintenance issues. You will work with contractors to deliver planned improvement works in your patch including kitchen and bathroom upgrades and window replacements. You will also help to look after any property related insurance works, disabled adaptations and unplanned major repairs in your patch.

You will understand the importance of health and safety and compliance with CDM Regulations 2015 and be willing to challenge poor health and safety practices.

You will enjoy working as part of a friendly team and be someone that builds strong, positive working relationships with staff and contractors.