Risk and Assurance Officer

Join Our Team as a Risk and Assurance Officer!
Are you passionate about driving positive change and enhancing
customer experiences? Do you have a knack for delivering positive
change and impactful projects? If so, we have an exciting opportunity
for you to join our dynamic team at Blackwood as our Risk and
Assurance Officer!

Why Blackwood?
At Blackwood, we are committed to delivering exceptional services
and improving the lives of our customers. We believe in continuous
improvement to meet the evolving needs of our community. As our Risk
and Assurance Officer, you will play a pivotal role in our journey
towards excellence, using your skills and expertise to shape our future.

The Role:
As our Risk and Assurance Officer, you will work with the Business
Improvement Manager on our assurance work, providing business critical quality information that supports the delivery of our strategic
objectives. You will support our comprehensive programme of
improvement activities, utilising insights from performance data,
customer feedback, internal audit and risk management to help
ensure we drive efficiency, compliance, and enhance the customer
experience.

You will collaborate closely with various departments, engaging and
influencing stakeholders to understand business challenges and
translate them into actionable, results-focused improvements. Your
ability to use and deliver improvement methodologies, business
processes, and understand customer journeys will be key in making
meaningful changes that benefit both our customers and our
organisation.

What You’ll Bring:
We are looking for someone with a strong background in project
management, improvement methodologies and experience of
supporting business change, ideally with experience in a regulated
industry like housing, care or local authority. You should have excellent
analytical and problem-solving skills, a proven track record of
implementing cultural change, and the ability to manage and
influence stakeholders at all levels.

If you are a proactive and critical thinking professional with a
commitment to continuous improvement and a passion for enhancing
customer experiences, we would love to hear from you!
Blackwood offers a range of employee benefits, including:
• Comprehensive induction and personal development
opportunities
• Company sick pay scheme on completion of probationary
period
• 34 days’ holiday per annum, pro rata for part-time hours
• Company pension scheme and Death in Service Benefit
• Access to our Employee Assistance Programme Help@hand

All successful candidates will be required to obtain a Standard
Disclosure.
We ask that all applicants read the Job Pack (attached). Blackwood
are committed to diversity and inclusion and as an accredited
Disability Confident Employer, we will interview all disabled candidates
who meet the minimum requirements for the post.