Senior Housing Officer
Lothian
Melville Housing Association
£41,957 - £46,622
Closing date for applications
Full salary & employment details
£41,957 - £46,622 (pay award pending) 4-day (32 hour) working week (closed Friday) with all staff receiving 100% of their salaries. 4-day week split between home and office (Dalkeith, Midlothian)
Job Type
Full Time
Job description
We are looking to recruit a highly motivated and customer-focused individual to join our busy Housing Services team, delivering a high-quality service that focuses on positive outcomes for tenants and other service users.
Managing our team of six housing officers, you will be responsible for the delivery of excellent performance in key areas of housing, including rent management, tenancy sustainment, welfare benefits, allocations, estate management and performance reporting.
You should have experience working with the public in a housing environment. Preference will be given to applicants who have successfully managed and supported staff to achieve targets and objectives or shown an interest in progressing in housing.
The successful candidate must have an excellent standard of education and be able to demonstrate a working knowledge and awareness of housing legislation. A good understanding of welfare benefits is also required, as well as strong administrative and IT skills, including a good knowledge of Microsoft Office.
You must also be able to build good relations with our tenants and partners, contribute to our enthusiastic team, and have the ability to work well on your own initiative.
A full driving licence and access to a motor vehicle insured for business use is a requirement of this post.
Our generous conditions of service include a 4-day working week (closed Friday) with all staff receiving 100% of their salaries, hybrid working (2 days in office, 2 at home), a career average revalued earning pension scheme, 25 days annual leave (pro rata for 4-day week) and 13 public holidays per annum.
Melville Housing Association is Midlothian’s largest registered social landlord. We own and manage more than 2,100 properties mainly in Midlothian but with some in South Lanarkshire as well as a small number across central and southern Scotland.
Managing our team of six housing officers, you will be responsible for the delivery of excellent performance in key areas of housing, including rent management, tenancy sustainment, welfare benefits, allocations, estate management and performance reporting.
You should have experience working with the public in a housing environment. Preference will be given to applicants who have successfully managed and supported staff to achieve targets and objectives or shown an interest in progressing in housing.
The successful candidate must have an excellent standard of education and be able to demonstrate a working knowledge and awareness of housing legislation. A good understanding of welfare benefits is also required, as well as strong administrative and IT skills, including a good knowledge of Microsoft Office.
You must also be able to build good relations with our tenants and partners, contribute to our enthusiastic team, and have the ability to work well on your own initiative.
A full driving licence and access to a motor vehicle insured for business use is a requirement of this post.
Our generous conditions of service include a 4-day working week (closed Friday) with all staff receiving 100% of their salaries, hybrid working (2 days in office, 2 at home), a career average revalued earning pension scheme, 25 days annual leave (pro rata for 4-day week) and 13 public holidays per annum.
Melville Housing Association is Midlothian’s largest registered social landlord. We own and manage more than 2,100 properties mainly in Midlothian but with some in South Lanarkshire as well as a small number across central and southern Scotland.
Notes
Interviews Tuesday 17 June
