Bridgewater Housing Association are moving
Bridgewater will continue to provide services while it prepares for the move and will keep any disruption to a minimum.
After working from Bridgewater Shopping Centre since April 1998, Bridgewater Housing Association are moving to a new office in August 2023. While its base in the shopping centre has served us well over the last 25 years, there are a number of reasons it is moving office:
- Over the years, the number of tenants and other service users visiting the office has declined significantly due to technological advancement and online payment systems.
- A survey of tenants during Covid (Jan 21), found that 77% of tenants surveyed stated there had been no change to the way they engaged with the association since the office was closed
- The launch in 2022 of our customer portal, MyBHA, has meant more customers are managing their accounts online
- The current office is no longer fit for purpose, requiring extensive improvements
- The new office will provide the Association with sufficient space, allow for full disabled access and better conditions for customers visiting the new office and our staff team.
Bridgewater Housing Association said: "The new office will be a great improvement on our current office and will help us deliver a better customer experience to all of our residents in Erskine and the surrounding areas. We will have better facilities and hope to be able to deliver a higher quality of service to all of our customers.
"Our new office is situated just over 1 mile away at the iconic India of Inchinnan Building where we are taking an area on the ground floor which will accommodate all staff:
Bridgewater Housing Association, India of Inchinnan, Greenock Road, Inchinnan, Renfrew PA4 9LH
"We will be providing our services from Inchinnan with effect from August 2023, the exact date will be confirmed in due course."
- Bus services to the new office run from Erskine Town Centre every 30 minutes, they are: 757, 23/X23
- For those driving to the office, there is ample off-street parking available just put PA4 9LH into your Sat Nav.
- Customers who may be unable to visit the new office can arrange an appointment at home or at our Cullen Community Office by calling 0141 812 2237
Bridgewater will continue to provide services while it prepares for the move and will keep any disruption to a minimum. Its current telephone number will remain the same and you can still access all its services from its online customer portal mybha.org.uk