As we approach the end of 2025, the urgency to transition from analogue to digital telecare systems has never been greater. The Digital Telecare Programme is here to guide you through this critical transformation, ensuring uninterrupted services for your residents.

The Path to Digital Telecare

The journey to destination digital is an opportunity to comprehensively plan, design, and enhance telecare services. Transitioning from traditional analogue systems to modern digital solutions offers improved functionality, better user experiences, and increased efficiency.

Key Highlights

  • Resources: The Digital Telecare team has many resources. Sharon Hannah, a project manager focusing on housing, offers insights into digital options, including new solution benefits and innovation in telecare.
  • Support and Guidance: Extensive support through resources like our Playbook, supplier videos, tutorials, monthly meetings, and one-on-one sessions.
  • Case Studies and Success Stories: Connect with those further along in the digital journey, such as Angus Council, Highland Council, Link Group, or Castlehill. Learn from their experiences and explore the benefits and reassurance digital can bring.

Call to Action

With the migration deadline for business analogue lines set for December 2025, it is crucial for all housing partners to begin their transition to digital. As mass-migration recommences this summer in Scotland, contact your communication provider for transition dates or locations.

Take Action Today:

  • Review the Housing Resource Pack: This pack is the gateway to all guidance and resources beneficial to housing.
  • Join the Network: Link to resources, supplier engagement, and regular meetings hosted by the Digital Telecare team.
  • Access the Playbook: Register to access the Playbook, which offers a wealth of resources and support.
  • Data Sharing Agreement (DSA): Contact your communication provider to set up a DSA, if you need help with that just let Digital Telecare know.  
  • Contact Us: Reach out to the Digital Telecare for support and assistance.

Together, we can ensure that your telecare and supporting services are migration ready.