Every team plays better with home advantage, and in housing, it’s no different.  

At this year’s TEC Housing Conference on 22 October, we’ll look at how understanding residents’ needs can help us play smarter, not harder.  

Dave Farquharson from Lightning Reach, Rhona Penman, and Evelyn Lapsley from Link Housing, will share new insights from a joint pilot where self-service digital access uncovered unmet need among residents who rarely engage with traditional services.  

By profiling anonymised data, the team identified patterns of hardship and opportunities to step in earlier.  

The discussion will explore how digital tools can help the sector bring lived experience and data into better alignment.  

Other highlights of the day include:     
 

  • Reading the field – strategic system thinking    
  • Fast breaks – agile innovation in action    
  • Home advantage – seeing the person in the data    
  • Fair play – data, ethics and system accountability      

Tickets and special offers     

Tickets are priced at £189.       

Special Offer: Book 3 places and pay just £150 per person.       

Please note there are 21 places still available for the Scottish Football Museum Tour. Close the day with a unique experience at Hampden Park - reserve your space when booking.