Changeworks seek views on advice given to tenants about low carbon technologies

Changeworks has been awarded funding by the William Grant Foundation to research the levels of advice given to social housing tenants when their homes are fitted with low carbon technologies, such as heat pumps and solar PV, and how advice can be delivered in an effective and efficient manner given that limited resources will likely remain a challenge.  As part of this research, the project team have recently launched a survey for RSLs in Scotland to:

• Estimate the levels and types of advice given to tenants when installing low carbon technologies in social housing across Scotland.  
• Assess the quality and impact of advice given as part of these retrofit projects.
• Understand the most practical and effective forms of advice provision for tenants. 

Responses from RSLs will play an important role in building a clearer picture of current practices and identifying opportunities to strengthen support for social housing providers and tenants. 

The survey should take no longer than 5-10 minutes to complete and can be accessed here: Energy Advice in Retrofit for Social Housing

The deadline for responses is the 17th of October 2025. 

If you have any questions about the research, please reach out to Jade Taylor at jtaylor@changeworks.org.uk.